{"product_id":"wg02f12128-range-surface-element-switch","title":"GE Range Surface Element Switch WG02F12128 – Fix Burner Stuck on High, No Heat Control, or Element Not Turning Off | OEM","description":"\u003cstyle\u003e\n.hero-banner{position:relative;background:linear-gradient(135deg,rgba(0,0,0,0.82) 60%,rgba(0,0,0,0.45) 100%),url('https:\/\/cdn.shopify.com\/s\/files\/1\/0897\/7783\/2225\/files\/4444444444444444.png?v=1777040489') center\/cover no-repeat;padding:36px 32px;border-radius:8px;margin:0 0 28px 0;color:#fff;}\n.hero-banner h2{margin:0 0 6px 0;font-size:1.55em;font-weight:900;letter-spacing:0.3px;}\n.hero-banner .label{display:inline-block;background:#c8a400;color:#000;font-size:0.72em;font-weight:800;text-transform:uppercase;letter-spacing:1px;padding:3px 10px;border-radius:3px;margin-bottom:12px;}\n.hero-specs{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px;}\n.hero-specs span{background:rgba(255,255,255,0.13);border:1px solid rgba(255,255,255,0.25);border-radius:4px;padding:5px 13px;font-size:0.82em;font-weight:700;letter-spacing:0.3px;}\n.pro-tip{background:#1a1a2e;border-left:4px solid #c8a400;padding:16px 20px;border-radius:6px;margin:24px 0;color:#f0f0f0;font-size:0.95em;line-height:1.6;}\n.pro-tip strong{color:#c8a400;}\n\u003c\/style\u003e\n\n\u003cdiv class=\"hero-banner\"\u003e\n  \u003cdiv class=\"label\"\u003eGenuine OEM Replacement Part\u003c\/div\u003e\n  \u003ch2\u003eGE Range Burner Stuck on High, Won’t Turn Off, Has No Heat Control, or Element Not Responding to the Knob? The Surface Element Switch Has Failed.\u003c\/h2\u003e\n  \u003cdiv class=\"hero-specs\"\u003e\n    \u003cspan\u003ePart# WG02F12128\u003c\/span\u003e\n    \u003cspan\u003eX-Ref: WB23K5052 · WB23X90 · 342807 · WG02F04013\u003c\/span\u003e\n    \u003cspan\u003eGE · Hotpoint\u003c\/span\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003cp\u003eThe surface element switch — also called an infinite switch — is the rotary control behind each burner knob that regulates how much power reaches the heating element. It works by cycling the element on and off at varying rates to maintain the selected heat level. When the switch fails internally, the burner loses all heat control: it may stay permanently on high regardless of the knob position, produce no heat at all, heat only at one fixed level, or fail to turn off even when the knob is at zero. The \u003cstrong\u003eWG02F12128 GE OEM Surface Element Switch\u003c\/strong\u003e is the factory-specified rotary infinite switch replacement with a quick-connect wiring harness for direct installation.\u003c\/p\u003e\n\n\u003ch2\u003e✓ Symptoms This Fixes\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eBurner stuck on high heat regardless of knob position\u003c\/li\u003e\n\u003cli\u003eBurner will not turn off — element stays on even at the off position\u003c\/li\u003e\n\u003cli\u003eBurner produces no heat at any knob setting\u003c\/li\u003e\n\u003cli\u003eBurner heats at only one level — no variation between low, medium, and high\u003c\/li\u003e\n\u003cli\u003eKnob turns freely but has no effect on the element output\u003c\/li\u003e\n\u003cli\u003eBurner cycles on and off erratically with no pattern\u003c\/li\u003e\n\u003cli\u003eBurning smell from the switch area behind the knob\u003c\/li\u003e\n\u003cli\u003eVisible burn marks or melting on the switch body\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003e✓ Part Details\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOEM Part Number:\u003c\/strong\u003e WG02F12128\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCross-References:\u003c\/strong\u003e WB23K5052, WB23X90, 342807, WG02F04013\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBrand:\u003c\/strong\u003e GE OEM\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComponent:\u003c\/strong\u003e Range surface element switch (infinite switch \/ rotary burner control) with quick-connect wiring harness\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSwitch Type:\u003c\/strong\u003e Manually operated rotary infinite switch\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompatible Brands:\u003c\/strong\u003e GE, Hotpoint\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGenuine OEM:\u003c\/strong\u003e Yes — factory-specified replacement\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cdiv class=\"pro-tip\"\u003e\n\u003cstrong\u003ePro Tip — Confirm the Switch Is the Fault Before Ordering — Not the Element or the Knob:\u003c\/strong\u003e\u003cbr\u003e\nA burner that produces no heat can be caused by a failed surface element switch or a burned-out heating element — both produce identical symptoms. Before ordering the switch, test the heating element for continuity with a multimeter. A good element reads a low resistance value (typically 10–40 ohms depending on wattage); an open reading means the element has burned out and is the correct part to replace, not the switch. If the element tests good but the burner still has no heat or no control, the switch is the fault. Also check that the knob shaft is engaging the switch stem fully — a cracked or stripped knob can cause the same symptoms as a failed switch at no cost to fix.\n\u003c\/div\u003e\n\n\u003ch2\u003e✓ Installation Notes\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSkill Level:\u003c\/strong\u003e Intermediate — requires access behind the control panel\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEstimated Time:\u003c\/strong\u003e 20–45 minutes\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Steps:\u003c\/strong\u003e Disconnect power at the breaker → Pull range away from wall for rear access, or remove the control console depending on model → Photograph the wiring harness connections to the switch before disconnecting → Disconnect the quick-connect harness from the switch terminals → Remove the switch mounting screws (typically 2) and pull switch out → Note the shaft orientation before removing — the new switch must be installed in the same rotational position → Seat new switch and secure mounting screws → Reconnect harness — confirm all terminals are fully seated → Reassemble console or rear panel → Restore power and test all heat settings from low to high\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSafety:\u003c\/strong\u003e Always disconnect power at the breaker before beginning. The surface element switch carries line voltage — never work on a live appliance. Confirm the burner turns off completely at the off position before returning the range to service.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003e✓ Compatible Models\u003c\/h2\u003e\n\u003cp\u003eCompatible with select GE and Hotpoint electric ranges. \u003ca href=\"\/en-us\/pages\/contact\"\u003eContact us\u003c\/a\u003e with your full model number to confirm fit before ordering.\u003c\/p\u003e\n\n\u003ch2\u003e✓ Why XPart Supply\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCanadian Business Since 1996 — 30 Years of Appliance Parts Expertise\u003c\/li\u003e\n\u003cli\u003eGuaranteed Fit — OEM parts matched to your exact model\u003c\/li\u003e\n\u003cli\u003eFast Canada-Wide Shipping\u003c\/li\u003e\n\u003cli\u003eTrusted by DIYers and Appliance Technicians Across Canada\u003c\/li\u003e\n\u003cli\u003eExpert support to confirm compatibility before you order\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003e✓ Frequently Asked Questions\u003c\/h2\u003e\n\n\u003cdetails\u003e\u003csummary\u003eHow do I know if it’s the switch or the heating element that has failed?\u003c\/summary\u003e\u003cp\u003eTest the heating element for continuity with a multimeter — a good element reads a low resistance value (typically 10–40 ohms); an open reading (infinite resistance) means the element has burned out. If the element tests good, the switch is the fault. If the element is open, replace the element first — a failed element can also damage the switch over time.\u003c\/p\u003e\u003c\/details\u003e\n\n\u003cdetails\u003e\u003csummary\u003eIs WG02F12128 the same as WB23K5052?\u003c\/summary\u003e\u003cp\u003eYes — WB23K5052, WB23X90, 342807, and WG02F04013 are superseded or cross-reference part numbers for the same GE range surface element switch. WG02F12128 is the current active OEM part number and is a direct replacement for all of these.\u003c\/p\u003e\u003c\/details\u003e\n\n\u003cdetails\u003e\u003csummary\u003eMy burner won’t turn off — is this a safety emergency?\u003c\/summary\u003e\u003cp\u003eA burner that will not turn off is a safety concern. Disconnect power to the range at the breaker immediately and do not use the range until the switch is replaced. Do not attempt to operate the range with a switch that cannot be turned off.\u003c\/p\u003e\u003c\/details\u003e\n\n\u003cdetails\u003e\u003csummary\u003eDoes XPart Supply ship range parts across Canada?\u003c\/summary\u003e\u003cp\u003eYes! XPart Supply ships OEM and aftermarket range parts Canada-wide with fast, reliable shipping. We've been serving Canadian appliance repair customers since 1996 and offer guaranteed fit on all parts. Contact us if you need help confirming compatibility with your model.\u003c\/p\u003e\u003c\/details\u003e\n\u003ch2\u003e✓ Model-Specific Repair Pages\u003c\/h2\u003e\n\u003cdiv class=\"model-link-grid\"\u003e\n  \u003ca href=\"\/en-us\/pages\/range-burner-wont-heat\" style=\"display:inline-block;border:1px solid #cc0000;border-radius:20px;padding:5px 14px;font-size:13px;color:#cc0000;text-decoration:none;margin:4px;\"\u003eWhirlpool RANGE Dryer Parts \u0026amp; Repair Guide\u003c\/a\u003e\n  \u003ca href=\"\/en-us\/pages\/parts-list\" style=\"display:inline-block;border:1px solid #cc0000;border-radius:20px;padding:5px 14px;font-size:13px;color:#cc0000;text-decoration:none;margin:4px;\"\u003eGE\u003c\/a\u003e\n\u003c\/div\u003e","brand":"XPart Supply Ltd.","offers":[{"title":"OEM Genuine","offer_id":50291641647393,"sku":"WG02F12128","price":125.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0897\/7783\/2225\/files\/00005698i01_4ef57243-7b5f-498c-b807-f83037a5d80f.gif?v=1726157511","url":"https:\/\/xpartsupply.com\/en-us\/products\/wg02f12128-range-surface-element-switch","provider":"XPart Supply Ltd.","version":"1.0","type":"link"}