Samsung Refrigerator Not Cooling or Freezer Airflow Lost? Evaporator Fan Motor DA31-00334C – Fix Cooling Failures Fast

A failed evaporator fan motor is the most common cause of a Samsung French-door or side-by-side refrigerator that loses cooling in the fresh food section while the compressor continues to run. In most Samsung refrigerators, the 12V DC BLDC evaporator fan motor circulates cold air from the evaporator coils through both the freezer and fresh food compartments. When it fails, airflow stops, frost builds up on the coils, and the refrigerator section warms while the compressor overworks trying to compensate. ⚡ Common failure point in Samsung French-door and four-door Flex refrigerators. Part DA31-00334C is the genuine OEM replacement that restores full evaporator airflow and cooling performance — directly supersedes DA31-00287B, DA31-00334A, and DA96-00968A, no modification required.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ Refrigerator powers on and compressor runs normally
• ✔ Freezer section still cools but fresh food compartment is warm
• ✔ No error codes related to the compressor or sealed system
• ✔ Evaporator fan not spinning, making noise, or running intermittently
• ✔ ONLY problem is poor or no cooling in the fresh food section with possible frost buildup on evaporator coils

Not sure? Send us your model number — we'll confirm before you order. Fitment is revision-specific — verify the complete model suffix before ordering.

🔧 Common Symptoms

• Refrigerator section warm but freezer still cooling normally
• Loud humming, buzzing, or grinding noise from the back wall of the freezer
• Fan blade spinning slowly or not at all when freezer door is opened
• Excessive frost buildup on evaporator coils or back wall of freezer
• Ice maker not producing ice despite freezer cooling
• Refrigerator cycling on and off more frequently than normal

✔ If these symptoms match, the evaporator fan motor is the most likely failed component in the system.

✔ In most cases, replacing this motor restores full airflow and cooling performance immediately.

📦 Part Details

• Part Number: DA31-00334C
• Type: Refrigerator 12V DC BLDC Evaporator Fan Motor — circulates cold air across the evaporator and through refrigerator and freezer compartments
• Replaces: DA31-00287B, DA31-00334A, DA96-00968A — no modification required
• Brands: Samsung

⚙️ Installation

Skill Level: MODERATE — 30–45 minutes. Disconnect power before servicing. Remove all food and shelving from the freezer compartment, then remove the freezer back panel to access the evaporator assembly. Photograph the wire harness orientation before disconnecting. Remove the fan motor mounting screws, swap the motor, confirm the fan blade spins freely after installation, and reassemble in reverse order. Allow 24 hours for the refrigerator to return to full operating temperature.

✓ Compatible Models

Confirmed compatible with RF23A9071SG/AA-00, RF23A9071SG/AA-09, RF23A9071SR/AA-03, RF23A9071SR/AA-07, RF23A9671SG/AA-05, RF23A9671SG/AA-06, RF23A9771SG/AA-00, RF220NCTABC/AA-01, RF220NCTASP/AA-01, RF22K9381SG/AA-06, RF22K9381SG/AA-08, RF22K9381SR/AA-05, RF22K9381SR/AA-06, RF22K9381SR/AA-09, RF22M9581SG/AA-00, RF23J9011SG/AA-03, RF24J9960S4/AA-03, RF27T5241SG/AA-53, RF28K9070SG/AA-03, RF28K9070SR/AA-00, RF28K9380SG/AA-03, RF28K9380SG/AA-08, RF28N9780SR/AA-00, RF28T2021SG/AA-00, RF28T5001WW/AA-00, RF29A9771SR/AA-03, RF32FMQDBSR/AA-05, RF32FMQDBSR/AA-08, RF32FMQDBSR/AA-09, RF34H9950S4/AA-02, RF34H9960S4/AA-05, RH30H9500SR/AA-03, RS22HDHPNSR/AA-04, RS25H5111SG/AA-03, RSG307AARS/XAA-03. Contact us to verify your model number and revision suffix before ordering.

💡 Pro Tip

✓ Model-Specific Repair Pages