Samsung Fridge Not Making Ice? Ice Maker Assembly DA97-15217A — Fix No Ice / Slow Ice Fast

A failed ice maker assembly is the most common cause of no ice production, slow ice output, or ice jams in Samsung French door and side-by-side refrigerators. In most Samsung refrigerators, the ice maker assembly contains the ice mold, motor, thermostat, and ejector arm as a single integrated unit — when any internal component fails, the entire assembly must be replaced. When it fails, the ice maker stops cycling, produces no ice, makes undersized or hollow cubes, or jams mid-cycle and triggers error codes. ⚡ Common failure point in Samsung-built refrigerators after 3–5 years of use, particularly in humid climates or with hard water. Part DA97-15217A is the OEM Samsung ice maker assembly — now superseded by DA97-15217D, which is the current direct replacement. Used and refurbished DA97-15217A units are available for applications where the original part number is specifically required.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ The refrigerator powers on and the freezer is maintaining proper temperature (−18°C / 0°F or colder)
• ✔ The water supply line is connected, the water valve is open, and water pressure is confirmed adequate
• ✔ The ice maker is not in test/off mode — the arm or switch is in the ON position
• ✔ ONLY problem is no ice production, slow ice output, hollow cubes, or ice maker jamming mid-cycle

Not sure? Send us your model number — we’ll confirm before you order. Note: DA97-15217D is the current OEM replacement and is recommended for new installations.

🔧 Common Symptoms

• Ice maker stopped producing ice entirely — no cycling, no harvest
• Ice maker produces hollow, undersized, or misshapen cubes — partial freeze cycle
• Ice maker jams mid-cycle and requires manual reset to resume
• Ice maker arm stuck or ejector motor not turning — internal motor failure

✔ If these symptoms match, this is the most likely failed component in the system.

✔ In most cases, replacing this ice maker assembly restores full ice production immediately after installation and a 24-hour freeze cycle.

📦 Part Details

• Part Number: DA97-15217A
• Type: Samsung Refrigerator Ice Maker Assembly — complete unit including mold, motor, thermostat, and ejector arm
• Superseded By: DA97-15217D (current OEM — recommended for new installations)
• Status: No Longer Available (NLA) as new OEM — used/refurbished units only
• Brands: Samsung

⚙️ Installation

Skill Level: EASY — 15–25 minutes. Disconnect power and shut off the water supply before servicing. Remove the ice bin, disconnect the wire harness connector, and unscrew the mounting bracket (typically 3 screws). Slide the old assembly out, install the new unit in reverse order, reconnect the harness, restore power and water, and allow 24 hours for the first full ice harvest cycle to complete.

✓ Compatible Models

DA97-15217A is confirmed compatible with select Samsung French door and side-by-side refrigerator models. Contact us to verify your model number before ordering. For current OEM compatibility, see DA97-15217D.

💡 Pro Tip

✓ Model-Specific Repair Pages