Samsung Range Oven Not Heating or Throwing Error Codes? Control Board DE92-03960B — Discontinued Part

DE92-03960B has been discontinued by Samsung and is no longer available as a new OEM part. In most Samsung electric ranges, the oven control board is the central processing unit that manages heating element power, temperature regulation, timer functions, and the user interface. When it fails, the oven won’t heat to temperature, error codes appear and won’t clear, or the entire control panel goes dead. ⚡ Common failure point in Samsung-built electric ranges — frequently caused by power surges or thermal stress on the PCB. Part DE92-03960B is no longer manufactured — contact us to discuss aftermarket or refurbished alternatives.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ The range powers on — display lights up or shows error codes
• ✔ Oven elements (bake or broil) are not heating or heating incorrectly
• ✔ 240V power supply to the range is confirmed OK at the terminal block
• ✔ ONLY problem is oven control — stovetop burners may still work normally

Not sure? Send us your model number and error code — we’ll help find an alternative.

🔧 Common Symptoms

• Oven won’t heat — bake or broil elements not activating
• Error codes on display that won’t clear after power cycling
• Oven overheats or won’t hold set temperature
• Control panel buttons unresponsive or intermittently working
• Timer and clock functions not working correctly
• Oven shuts off mid-cycle without user input

✔ If these symptoms match, the oven control board is the most likely failed component in the system.

✔ Contact us — we may be able to source a refurbished or compatible aftermarket replacement.

📦 Part Details

• Part Number: DE92-03960B
• Type: OEM Range Oven Control Board (Main PCB) — Discontinued
• Status: No Longer Available (NLA) — Discontinued by Samsung
• Brands: Samsung

⚙️ Installation Notes

Skill Level: MODERATE — 30–45 minutes. Disconnect power at the breaker before servicing. Access the control board by removing the rear panel or control console (typically 4–8 screws), photograph all wire harness connectors before disconnecting, then swap the board and reconnect in reverse order. Ensure all connectors are fully seated and locked before restoring power.

✓ Compatible Models

Confirmed compatible with NE58K9560WS/AA, NE58K9560WS/AC, NE58R9560WG plus additional Samsung range models. Contact us to verify your model number before ordering.

💡 Pro Tip

✓ Model-Specific Repair Pages