Range Burner Won’t Heat or Won’t Turn Off? Surface Element Control Switch DG44-01007C – Fix Burner Failure Fast
A surface burner that won’t heat, heats at only one level, or won’t turn off is a direct sign of a failed surface element control switch. In most Samsung NE63-series electric ranges, this switch regulates the power delivered to the surface burner element across all heat settings. When it fails, the burner may stop responding entirely, stay on at full power, or cycle erratically with no temperature control. ⚡ Common failure point in Samsung NE63-series smooth-top electric ranges. Part DG44-01007C is the genuine OEM replacement that restores precise, reliable burner heat control across all settings.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Range powers on and other burner zones and oven work normally
- ✔ Power supply and breaker confirmed OK — range has full power
- ✔ Surface element has been tested and confirmed good — element is not the failure
- ✔ Control knob is present and turns freely — not physically broken
- ✔ ONLY problem is one burner won’t heat, won’t turn off, or won’t regulate temperature
Not sure? Send us your model number — we’ll confirm before you order.
🔧 Common Symptoms
- Surface burner won’t heat at all — most common complaint
- Burner heats at only one setting — no temperature control
- Burner stays on and won’t turn off
- Burner heats inconsistently or cycles on/off unexpectedly
- Control knob feels loose, has no resistance, or spins freely
- Sparking or arcing at the control knob area
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this control switch restores full, precise burner heat control immediately.
📦 Part Details
- Part Number: DG44-01007C
- Type: Surface Element Control Switch (Triple Energy Regulator)
- Replaces: OEM direct-fit control switch — supersedes PER001-13D (no modification required)
- Brands: Samsung
Test the surface element with a multimeter before replacing the switch — if the element shows an open circuit, replace the element first, as a failed element can cause switch symptoms. Replacing both at the same time eliminates the most common repeat service call on this repair.
⚙️ Installation
Skill Level: MODERATE — 20–35 minutes. Disconnect power at the breaker before beginning — this is a high-voltage component. Remove the control panel fascia, photograph all wire connections before disconnecting the old switch, then swap in the new DG44-01007C and reconnect wires exactly as photographed. Restore power and test all heat settings before reassembling the control panel.
✓ Compatible Models
Confirmed compatible with Samsung NE63-series smooth-top electric freestanding and slide-in ranges. Contact us to verify your model number before ordering.
💡 Pro Tip
Use a multimeter to test continuity across the surface element terminals. If the element is open (no continuity), the element is the failed part — not the switch. If the element tests good and the burner still won’t heat or regulate, DG44-01007C is your fix. Note: DG44-01007C fits NE63-series ranges — for older NE58/NE59-series models, see DG44-01007B instead.
NE63T8711SS/AA, NE63T8511SS/AA, NE63T8711ST/AA, NE63T8751SS/AA, NE63A6711SG/AA, NE63A6751SS/AA, NE63A6751SG/AA, NE63T8711SG/AA, NE63A8711QN/AA, NE63T8751SG/AA, NE63T8511ST/AA, NE63A6711ST/AA, NE63B871112/AA, NE63BB871112AA, NSE6DB850012AA, NSE6DB870012AA, NSE6DG8500MTAA, NE63A6711SS/AA, NSE6DG8700SRAA, NSE6DG8500SRAA, NE63BB851112AA, NE63T8511SG/AA, NSE6DG8550SRAA
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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