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A cracked, broken, or missing ice maker bucket is the most common reason a refrigerator stops delivering ice even when the ice maker itself is working fine. In Whirlpool-platform French door and side-by-side refrigerators, the ice maker bucket collects and stores ice from the ice maker assembly — when it cracks, warps, or the auger mechanism fails, ice jams, won't dispense, or the bin stops filling entirely. ⚡ High-wear component across Whirlpool, Maytag, KitchenAid, and Jenn-Air refrigerators in the WRX735, WRF555, MFI, MFX, and GI6 series. Part W11185686 is the genuine OEM replacement ice maker bucket that restores full ice storage and dispensing and supersedes W10309717, W10337301, W10343993, W10347671, W10536669, W10562191, W11097357, and WPW10562191 — no modification required.
Model-specific repair guides: WRX735SDHZ00, WRX735SDHB00, WRX735SDHV00, WRX735SDHW00, WRF555SDFZ00, WRF555SDHB00, WRF555SDHV00, WRF555SDHW00, MFI2570FEB00, MFI2570FEZ00, MFI2665XEB0, MFI2665XEM0, MFI2670XEB0, MFX2571XEB0, KFXS25RYBL0, KFXS25RYMS0, KFXL25RYMS0, JFX2597AEM0, GI6FARXXB00, GI6FDRXXB00, GI6SDRXXB00
This is the correct fix if ALL of the following are true:
Not sure? Send us your model number — we'll confirm before you order.
✔ If these symptoms match, the ice maker bucket is the most likely failed component in the ice delivery system.
✔ In most cases, replacing the ice maker bucket with W11185686 restores full ice dispensing immediately.
Skill Level: EASY — Allow 10–15 minutes. No tools required and no need to disconnect power for this repair. Open the freezer door, lift and pull the existing ice bucket straight out to remove it, then slide the new W11185686 bucket into the same position until it clicks and locks into the ice maker assembly. Restore the freezer door and allow 24 hours for the ice maker to fill the new bucket completely.
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.