Ice Dispenser Jammed or Not Turning? Whirlpool Auger Motor WP2212363 – Fix Ice Jams Fast
When the ice dispenser stops dispensing or the auger won’t turn, the auger motor is almost always the cause. In most Whirlpool, Maytag, and KitchenAid refrigerators, the auger motor drives the spiral auger that pushes ice from the bin to the dispenser chute. When it fails, ice sits in the bin but won’t dispense — or the dispenser runs but no ice comes out. ⚡ Common failure point in Whirlpool-built refrigerators. Part WP2212363 is the genuine OEM replacement that restores smooth, consistent ice dispensing immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Refrigerator powers on and cools normally
- ✔ Ice maker is producing ice (ice is present in the bin)
- ✔ Dispenser paddle/button activates but no ice comes out
- ✔ ONLY problem is ice not moving from bin to chute
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Ice dispenser activates but no ice is dispensed
- Auger visible in bin but not rotating when dispenser is pressed
- Grinding or humming noise from dispenser area with no ice output
- Ice clumping in bin because auger isn’t breaking it up
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this auger motor restores normal ice dispensing immediately.
📦 Part Details
- Part Number: WP2212363
- Type: Ice Maker Auger Motor — drives the spiral auger that moves ice from bin to dispenser chute
- Replaces: 2212363
- Brands: Whirlpool, Maytag, KitchenAid
- Condition: New Genuine OEM
- Availability: NLA — No Longer Available from manufacturer. Limited stock only.
While the ice bin and auger assembly are out, inspect the dispenser door flap and actuator. A worn door flap allows warm air into the freezer and causes ice to clump — replacing it at the same visit prevents the new auger motor from jamming on clumped ice and extends the repair.
⚙️ Installation
Skill Level: MODERATE — 30–45 minutes. Disconnect power before servicing. Remove the ice bin and auger assembly to access the motor at the rear of the ice bucket housing. Disconnect the wiring harness, remove the mounting screws, and swap in the new motor. Reassemble in reverse order, restore power, and test the dispenser through a full cycle before returning the unit to service.
✓ Compatible Models
Fits select Whirlpool, Maytag, and KitchenAid refrigerators. Contact us to verify your model number before ordering.
💡 Pro Tip
WP2212363 is discontinued and will not be restocked once sold. If you need this part and our stock is gone, your next options are professional appliance rebuilders or used/refurbished motors from salvage sources. Ordering now is the only way to guarantee a new OEM unit. If you’re unsure this is the right part, contact us first — we’d rather confirm fit than have you miss your window.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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