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The surface burner switch — also called an infinite switch — is the rotary control behind each burner knob that regulates how much power reaches the heating element by cycling it on and off at varying rates. This is a dual switch kit covering two burner positions. When the switch fails, the burner loses all heat control: it may stay permanently on high regardless of the knob position, produce no heat at all, heat at only one fixed level, or refuse to turn off even at the zero position. The 12002125 OEM Dual Surface Burner Switch Kit is the factory-specified replacement that restores precise, responsive heat control across both burner positions.
✓ Symptoms This Fixes
- Burner stuck on high heat regardless of knob position
- Burner will not turn off — element stays on even at the off position
- Burner produces no heat at any knob setting
- Burner heats at only one level — no variation between low, medium, and high
- Knob turns freely but has no effect on element output
- Burner cycles on and off erratically with no pattern
- Burning smell or visible scorching from the switch area behind the knob
- One or both burners on the same switch kit affected simultaneously
✓ Part Details
- OEM Part Number: 12002125
- Cross-References: 12002052, 1014250, 209050, 71001612, 74007711, 74007715, 74007896, 7403P406-60
- Brand: Maytag / Whirlpool OEM
- Component: Dual surface burner switch kit (infinite switch kit — covers two burner positions)
- Switch Type: Rotary infinite switch
- Compatible Brands: Maytag, Whirlpool, Jenn-Air
- Genuine OEM: Yes — factory-specified replacement
Pro Tip — Test the Heating Element Before Replacing the Switch — A Failed Element Mimics a Failed Switch:
A burner that produces no heat can be caused by a failed infinite switch or a burned-out heating element — both produce identical no-heat symptoms. Before ordering the switch kit, test each affected heating element for continuity with a multimeter. A good element reads a low resistance value (typically 10–40 ohms depending on wattage); an open reading (infinite resistance) means the element has burned out and is the correct part to replace. If the elements test good but the burner still has no heat or no control, the switch kit is the fault. Also check that the knob shaft is engaging the switch stem fully — a cracked or stripped knob can cause the same symptoms as a failed switch at no cost to fix. Since this is a dual kit, replace both switches together even if only one has failed — the second is the same age and will follow shortly.
A burner that produces no heat can be caused by a failed infinite switch or a burned-out heating element — both produce identical no-heat symptoms. Before ordering the switch kit, test each affected heating element for continuity with a multimeter. A good element reads a low resistance value (typically 10–40 ohms depending on wattage); an open reading (infinite resistance) means the element has burned out and is the correct part to replace. If the elements test good but the burner still has no heat or no control, the switch kit is the fault. Also check that the knob shaft is engaging the switch stem fully — a cracked or stripped knob can cause the same symptoms as a failed switch at no cost to fix. Since this is a dual kit, replace both switches together even if only one has failed — the second is the same age and will follow shortly.
✓ Installation Notes
- Skill Level: Intermediate — requires access behind the control panel
- Estimated Time: 30–60 minutes for both switches
- Key Steps: Disconnect power at the breaker → Pull range away from wall for rear access or remove the control console depending on model → Photograph all wiring harness connections to both switches before disconnecting anything → Note the shaft orientation on each switch before removal — the new switches must be installed in the same rotational position → Disconnect harness connectors and remove mounting screws → Seat new switches in the same positions and secure mounting screws → Reconnect all harness connectors — confirm each terminal is fully seated → Reassemble console or rear panel → Restore power and test all heat settings from low to high on both burner positions → Confirm both burners turn off completely at the off position before returning range to service
- Safety: Always disconnect power at the breaker before beginning. The surface element switch carries line voltage — never work on a live appliance. A burner that will not turn off is a safety hazard — disconnect power immediately and do not use the range until the switch is replaced.
✓ Compatible Models
Compatible with select Maytag, Whirlpool, and Jenn-Air electric ranges. Contact us with your full model number to confirm fit before ordering.
✓ Why XPart Supply
- Canadian Business Since 1996 — 30 Years of Appliance Parts Expertise
- Guaranteed Fit — OEM parts matched to your exact model
- Fast Canada-Wide Shipping
- Trusted by DIYers and Appliance Technicians Across Canada
- Expert support to confirm compatibility before you order
✓ Frequently Asked Questions
Is 12002125 the same as 74007711?
Yes — 12002052, 1014250, 209050, 71001612, 74007711, 74007715, 74007896, and 7403P406-60 are all superseded or cross-reference part numbers for the same Maytag dual surface burner switch kit. 12002125 is the current active OEM part number and is a direct replacement for all of these.
Why does this kit include two switches?
This is a dual switch kit designed to replace two burner position switches at the same time. Since both switches are the same age and experience the same heat and wear conditions, replacing both together when one fails prevents a second service call when the other switch fails shortly after — which it almost always does.
My burner won’t turn off — is this a safety emergency?
Yes — a burner that will not turn off is a safety concern. Disconnect power to the range at the breaker immediately and do not use the range until the switch kit is replaced. Do not attempt to operate the range with a switch that cannot be turned off.
Does XPart Supply ship range parts across Canada?
Yes! XPart Supply ships OEM and aftermarket range parts Canada-wide with fast, reliable shipping. We've been serving Canadian appliance repair customers since 1996 and offer guaranteed fit on all parts. Contact us if you need help confirming compatibility with your model.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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