Bosch Dishwasher Dishes Chipping, Shifting, or Not Cleaning Evenly? Crockery Basket 20007068 – Fix Rack Organization Fast

A broken, bent, or missing crockery basket is the most common cause of chipped glassware, dishes shifting during cycles, and uneven cleaning on smaller items in a Bosch dishwasher. In most Bosch dishwashers, the crockery basket holds delicate items — glasses, mugs, and small bowls — separated and stable in the rack during the wash and rinse cycles, with precision-spaced tines that maximize water flow around each piece while preventing items from knocking together. ⚡ Common wear item in Bosch dishwashers after years of daily loading and unloading stress on the tines and basket frame. Part 20007068 is the genuine OEM replacement crockery basket that restores proper load organization, prevents chipping, and ensures even water coverage with no modifications required.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ Your dishwasher runs normally — wash and rinse cycles complete without error
• ✔ The dishwasher rack itself is intact — the basket mounting position is undamaged
• ✔ The spray arms are confirmed unblocked and rotating correctly
• ✔ The issue is specific to smaller or delicate items — larger items on the main rack wash correctly
• ✔ ONLY problem is broken or missing basket tines, dishes shifting during cycles, or chipped glassware from items knocking together

Not sure? Send us your model number — we'll confirm before you order.

🔧 Common Symptoms

• Chipped edges on glasses or mugs after washing — most common crockery basket failure symptom
• Dishes shifting, tipping, or falling over during the wash cycle
• Basket tines broken, bent, or missing — items no longer held in position
• Uneven cleaning on smaller items — food residue remains after a full cycle
• Cloudy or spotted glassware from items touching during the wash
• Basket frame cracked or deformed — basket no longer sits flat in the rack

✔ If these symptoms match, this is the most likely failed component in the system.

✔ In most cases, replacing this crockery basket restores proper dish separation and even cleaning immediately.

📦 Part Details

• Part Number: 20007068
• Type: Dishwasher Crockery Basket – rack-mounted basket with precision-spaced tines that hold glasses, mugs, and small bowls separated and stable during wash and rinse cycles to prevent chipping and maximize water coverage
• Replaces: OEM direct-fit crockery basket — supersedes 00689365, 00689874 (no modification required)
• Brands: Bosch
• Available As: New (OEM) or Used (tested, certified pre-owned)

⚙️ Installation

Skill Level: EASY — 2–5 minutes. No tools required and no power disconnect needed for this repair. Simply remove the old crockery basket from its rack position by lifting it out, then set the new 20007068 basket in the same position and confirm it sits flat with the tines aligned to the rack grid. Load dishes and run a test cycle to confirm items are held securely and the basket does not shift during operation.

✓ Compatible Models

Part 20007068 supersedes 00689365 and 00689874 and is confirmed compatible with select Bosch dishwasher models. Contact us with your model number to confirm compatibility before ordering.

💡 Pro Tip