CRACKED OR FAILING KNOB DOES NOT SELECT CYCLES PROPERLY
Samsung Washer/Dryer Control Knob Encoder DC97-16931B, Fixes Cracked or failing knob does not select cycles properly
Silver Samsung control knob encoder assembly used to select appliance cycles and settings.
Part DC97-16931BSamsung
Guaranteed to Fit — or your money back.
Confirm your full appliance model number before ordering.
Confirm your full appliance model number before ordering.
Is This the Right Part?
Part NumberDC97-16931B
ManufacturerSamsung
Appliance TypeDryer
Part TypeWasher/Dryer Control Knob Encoder
✅ Cross Reference Information
Current Part NumberDC97-16931B
Common Symptoms
- Cracked or damaged knob
- Knob fails to select cycles properly
- Incorrect or inconsistent control response
Check Before Replacing
- With power disconnected, inspect the knob for cracks or physical damage.
- Rotate the knob gently and check for smooth, positive movement without slipping.
- After restoring power, verify whether the selected cycle changes as the knob is turned; this check does not confirm that the encoder is the sole cause of a control problem.
Pro Tip
Verify the complete appliance model number before ordering because this part is also used on Samsung washers and regional models.
Part Details
Part NumberDC97-16931B
Part TypeWasher/Dryer Control Knob Encoder
ManufacturerSamsung
Appliance TypeDryer
Primary FunctionProvides the user interface for selecting dryer or washer cycles and settings.
Installation Notes
- Disconnect electrical power before removing or installing the control knob/encoder.
- Follow the appliance-specific service documentation; access and mounting details vary by model.
- After installation, verify that the knob rotates smoothly and selects the intended settings.
Verified Compatible Models
Fitment reminder: Verified compatibility is maintained by the XPart Model Hub Network. Match the complete appliance model number before ordering.
Buy Online Pick Up In-Store
Address
101 Trillium Dr
Kitchener, Ontario N2E 1W8
Kitchener, Ontario N2E 1W8
Phone
Hours
Mon–Fri 9 AM–5 PM • Sat 9 AM–1 PM
