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Dishwasher Rack Not Holding Dishes? W10780925 – Fix Broken Rack Fast
A broken or collapsed dishwasher rack makes every load a gamble with your dishes. In most Whirlpool and KitchenAid dishwashers, this is caused by a failed lower or upper rack assembly. When it fails, dishes tip, fall, and block the spray arm — leading to poor wash results or broken glassware. ⚡ Common failure point in Whirlpool-built dishwashers. Part W10780925 is the genuine OEM replacement rack that restores full loading capacity and proper dish positioning immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Your dishwasher powers on and runs a full cycle normally
- ✔ Water fills and drains correctly
- ✔ Spray arms spin freely and are not blocked
- ✔ The rack itself is bent, cracked, rusted, or the tines are broken
- ✔ ONLY problem is the rack not holding dishes securely or collapsing
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Dishes tipping or falling over during the wash cycle
- Rack tines bent, broken, or missing
- Rack coating chipped, rusted, or corroding
- Rack not sliding in or out smoothly on the rails
- Dishes not getting clean — spray arm blocked by fallen items
- Visible cracks or structural damage to the rack frame
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this rack assembly restores normal dishwasher operation immediately.
📦 Part Details
- Part Number: W10780925
- Type: OEM Dishwasher Rack Assembly
- Replaces: OEM direct-fit rack assembly — supersedes 826864, 8539263 (no modification required)
- Brands: Whirlpool, KitchenAid
⚠️ Recommended While Repairing:
While the rack is out, inspect your rack rollers and rail clips — these wear at the same rate and are inexpensive to replace. Doing both at once saves a second service call and keeps the rack gliding smoothly for years.
While the rack is out, inspect your rack rollers and rail clips — these wear at the same rate and are inexpensive to replace. Doing both at once saves a second service call and keeps the rack gliding smoothly for years.
⚙️ Installation
Skill Level: EASY — 5 to 10 minutes. No tools required; disconnect power to the dishwasher before beginning as a precaution. Slide the old rack out along the rails, transfer any adjustable tine rows or accessories to the new rack, then slide W10780925 into place until it seats on the rollers. Confirm the rack rolls freely end-to-end before running a test cycle.
✓ Compatible Models
Confirmed compatible with KUDE20IXSSA, KUDE20IXWH9, KUDE40FXBL6, KUDE40FXBT6, KUDE40FXPA6, KUDE40FXSS6, KUDE40FXWH6, KUDE48FXBL5, KUDE48FXBL6, KUDE48FXPA5, KUDE48FXPA6, KUDE48FXSP5, KUDE48FXSP6, KDTE254ESS0, KDTE254ESS1, KDTE254ESS2, KDTE254ESS3, KDTE254EWH0, KDTE254EWH1, plus additional Whirlpool and KitchenAid models. Contact us to verify your model number before ordering.
💡 Pro Tip
Check the Rack Rollers Before You Order Just the Rack:
If your old rack was grinding or hard to pull out, the rollers are likely worn too. Replacing the rack without the rollers often means the new rack wears prematurely on the same damaged rail. Pick up a roller kit at the same time — it's a 2-minute add-on that protects your investment.
If your old rack was grinding or hard to pull out, the rollers are likely worn too. Replacing the rack without the rollers often means the new rack wears prematurely on the same damaged rail. Pick up a roller kit at the same time — it's a 2-minute add-on that protects your investment.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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Kitchener, Ontario N2E 1W8
Kitchener, Ontario N2E 1W8
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