Refrigerator Not Cooling or Freezer Warming Up? Evaporator Fan Motor W11087438 – Fix Airflow Failure Fast
A refrigerator that runs but won't cool — or a freezer that warms up while the compressor keeps cycling — almost always has a failed evaporator fan motor. In most Whirlpool, KitchenAid, Maytag, and JennAir French door and side-by-side refrigerators, the evaporator fan motor circulates cold air from the evaporator coils through both the freezer and fresh food compartments. When it fails, airflow stops, temperatures rise, and food spoils — even though the compressor and condenser fan continue to run normally. ⚡ One of the most common cooling failures in Whirlpool-platform refrigerators. Part W11087438 is the genuine OEM evaporator fan motor that restores full airflow and gets your refrigerator cooling again.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Your refrigerator powers on — lights, display, and compressor operate normally
- ✔ The condenser fan at the rear/bottom is running
- ✔ The evaporator fan in the freezer compartment is NOT running — no airflow sound from the back wall
- ✔ ONLY problem is warm temperatures in the fridge or freezer despite the compressor cycling
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Refrigerator not cooling — freezer and fresh food sections both warming up
- No airflow sound from the back wall of the freezer compartment
- Compressor runs normally but temperatures keep rising
- Frost buildup on evaporator coils — fan not moving air across them
- Refrigerator runs constantly without reaching set temperature
- Intermittent cooling — fan works sometimes, fails under load or heat
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this evaporator fan motor restores normal cooling immediately.
📦 Part Details
- Part Number: W11087438
- Type: Evaporator Fan Motor — Freezer Compartment Air Circulation Motor
- Replaces: W10727641, W10799016
- Brands: Whirlpool, KitchenAid, Maytag, JennAir
While the freezer panel is open, inspect the evaporator coils for heavy frost buildup — a sign the defrost system may also be failing. If coils are heavily iced, consider replacing the defrost heater and defrost thermostat at the same time to prevent a repeat failure within months.
⚙️ Installation
Skill Level: Moderate — 30–45 minutes. Disconnect power before servicing. Remove all freezer contents and shelving, then unscrew the rear freezer panel to access the evaporator assembly. Disconnect the fan motor wiring harness, unmount the old motor from the bracket, and install the new W11087438 in the same orientation. Reconnect the harness, reinstall the panel, and restore power. Allow 4–6 hours for the refrigerator to return to operating temperature before evaluating cooling performance.
✓ Compatible Models
Confirmed compatible with JFX2897DRM01, JFX2897DRM02, JFX2897DRP01, JFX2897DRP02, KRMF606ESS00, KRMF606ESS01, KRMF706EBS00, KRMF706EBS01, KRMF706ESS00, KRMF706ESS01, KRMF706ESS02, MFX2676FRZ00, MFX2876DRE01, MFX2876DRE02, MFX2876DRH01, MFX2876DRH02, MFX2876DRM01, MFX2876DRM02, WRV976FDEM00, WRV976FDEM01, WRV986FDEM00, WRV986FDEM01, WRV996FDEE00, WRV996FDEE01, WRV996FDEE02, WRV996FDEH00, WRV996FDEH01, WRV996FDEM00, WRV996FDEM01, WRX988SIBE02, WRX988SIBE03, WRX988SIBH02, WRX988SIBH03, WRX988SIBM02, WRX988SIBM03, plus additional Whirlpool-platform models. Contact us to verify your model number before ordering.
💡 Pro Tip
Before replacing the motor, remove the freezer panel and manually spin the fan blade. If the blade spins freely but the motor won't run when powered, the motor is confirmed failed. If the blade is seized or cracked, replace the blade at the same time — a damaged blade will burn out a new motor within weeks by overloading it under resistance.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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