Whirlpool Refrigerator Ice Door (Door-Ice) W11189145, Replaces W10696704, W10864020

Genuine Whirlpool OEM refrigerator dispenser ice door used to close and seal the ice chute/door assembly on select Whirlpool-family refrigerators.

Is This the Right Part?

✅ Cross Reference Information

Common Symptoms

• Ice or moisture leaks from the dispenser area
• Ice clumps or sticks near the dispenser chute
• The dispenser flap remains open, does not close fully, or binds
• Ice dispensing is obstructed because the chute door does not operate correctly

Check Before Replacing

• With the refrigerator safely assembled and the dispenser inactive, visually check whether the ice door sits closed and flush against the chute.
• Select cubed or crushed ice and briefly operate the dispenser; observe whether the ice door opens and returns to the closed position without sticking.
• Inspect the chute area for ice, frost, or debris that could prevent the door from sealing; remove accessible obstruction only as directed by the refrigerator’s owner manual.
• If the model provides a service diagnostic for the ice-door motor, use the model-specific service instructions to verify the displayed open/close operation; do not bypass safety switches or apply external power.

Pro Tip

Part Details

Key Features

• Genuine Whirlpool OEM refrigerator ice door
• Designed for the dispenser ice-chute door assembly
• Used on select Whirlpool-family refrigerator models
• Archived manufacturer predecessor numbers include W10696704 and W10864020

Installation Notes

• Use the refrigerator model-specific service or repair instructions because access and removal steps vary by model.
• Disconnect electrical power before beginning any component replacement, following the appliance safety instructions.
• Do not force the ice door, actuator, wiring, or surrounding dispenser trim during removal or installation.
• After installation, verify that the door moves freely, closes fully, and does not obstruct ice dispensing.

Verified Compatible Models

JFFCC72EFP00, JFFCC72EFP02, JFFCC72EFS00, JFFCC72EFS02, JFFCC72EFS03, JFFCC72EFS04, JFFCC72EHL01, JFFCC72EHL02, JFFCC72EHL03, JFFCC72EHL04, KRFC604FSS00, KRFC604FSS01, KRFC604FSS02, KRFC604FSS03, KRFC704FBS00

Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.