Washer Shaking, Banging, or Walking During Spin? Suspension Rod Kit W11396716 – Fix Excessive Vibration Fast

When your Whirlpool or Maytag top-load washer shakes violently, bangs during spin, or walks across the floor, worn suspension rods are the most common cause. In WTW5100, WTW5105, WTW6120, MVW6200, MVW6230, and MVW6500 series washers, four suspension rods support the wash tub and absorb the forces generated during agitation and spin. When the rods wear out or the damper pads compress, the tub loses its dampened support and begins to oscillate uncontrolled — causing banging, vibration, and off-balance errors. ⚡ One of the most common failure points in Whirlpool and Maytag top-load washers after 3–5 years of use. Part W11396716 is the genuine OEM suspension rod kit — superseding W11171694 — that restores smooth, quiet tub support across all spin speeds.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ Washer powers on and fills, agitates, and drains normally
• ✔ Shaking or banging occurs during the spin cycle, not just agitation
• ✔ Washer is level — all four feet are adjusted and stable on the floor
• ✔ Load is balanced — problem occurs even with evenly distributed loads
• ✔ ONLY problem is excessive vibration, banging, or off-balance errors during spin

Not sure? Send us your model number — we'll confirm before you order.

🔧 Common Symptoms

• Washer shaking violently or banging during spin cycle
• Washer walking or moving across the floor during spin
• Loud thumping or clunking noise during agitation or spin
• Off-balance error codes stopping the cycle mid-spin
• Tub visibly hitting the cabinet walls during spin
• Vibration worsening progressively over time — rods wearing gradually

✔ If these symptoms match, this is the most likely failed component in the system.

✔ In most cases, replacing all four suspension rods as a kit restores smooth, quiet tub support immediately.

📦 Part Details

• Part Number: W11396716
• Type: Washer Suspension Rod Kit — set of 4 with damper pads
• Replaces: W11171694
• Brands: Whirlpool, Maytag, Kenmore

⚙️ Installation

Skill Level: MODERATE — 30–45 minutes. Disconnect power before beginning. The suspension rods are accessed by removing the washer cabinet — unclip the top panel and lift or remove the front panel depending on model. Each rod hooks into a bracket on the outer tub and a socket on the cabinet frame. Unhook the old rods one at a time and install the new rods in the same positions, ensuring the damper pad seats fully in the socket. Reassemble the cabinet, restore power, and run a spin cycle to confirm smooth, quiet operation.

✓ Compatible Models

Confirmed compatible with WTW5100HC0, WTW5105HW0, WTW6120HC0, MVW6200KW0, MVW6230HC0, MVW6230RHW0, MVW6500MW0, WTW5057LW0, 8TWTW5057PW0 and 60+ additional Whirlpool, Maytag, and Kenmore top-load washer models. Contact us to verify your model number before ordering.

💡 Pro Tip

✓ Model-Specific Repair Pages