Whirlpool Washer Suspension Rod Kit W11396716, Replaces W11171694

Genuine Whirlpool OEM tub suspension rod set consisting of four suspension rods designed to support and stabilize the washer tub during unbalanced loads.

Is This the Right Part?

Common Symptoms

• Washer visibly wobbles or moves during spin
• Tub bangs against the cabinet or surrounding structure
• Repeated out-of-balance conditions during spin
• Loud vibration or unusual suspension-related noise
• Spin cycle may repeatedly pause while the washer attempts to rebalance

Check Before Replacing

• Unplug the washer before inspection.
• With the washer empty and the lid open, visually check whether any suspension rod is dislodged, broken, or improperly seated.
• Check that the suspension balls and rod ends are seated in their intended mounts.
• Observe whether the tub hangs noticeably low or shifts excessively when gently moved by hand; do not force the tub or operate the washer with panels removed.
• Confirm the washer is level and that the load is evenly distributed before concluding that the suspension kit is defective.

Pro Tip

Part Details

Key Features

• Genuine Whirlpool OEM suspension rod kit
• Set of four suspension rods
• Includes suspension balls/bushings according to retailer parts descriptions
• Designed for top-load washer tub support and vibration control
• Replaces Whirlpool part W11171694

Installation Notes

• Disconnect power before servicing.
• Access to the suspension system requires opening the washer’s top or other model-specific access panels.
• Release and replace the rods one at a time, keeping each rod properly seated at both the cabinet frame and tub.
• Verify that every rod and suspension ball is fully seated before reassembling the washer.
• After reassembly, confirm the washer is level and perform an empty test cycle while monitoring for abnormal movement.

Verified Compatible Models

8TWTW5057PW0, 11021112020, 11021112021, 11021112022, 11031312020, 11031312021, 11031312022, MVW5430MW0, MVW5430MW1, MVW5430MW2, MVW5430PBK0, MVW5430PBK1, MVW5435PBK0, MVW5435PBK1, MVW5435PW0

Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.