Washer Not Agitating? Agitator Base W11397111 — Fix No-Agitation Fast
If your Whirlpool, Maytag, or Amana top-load washer runs but clothes come out dirty or the washplate spins freely, the agitator base is the most likely cause. In most HE top-load washers, the agitator base (washplate) is the first component to fail when agitation weakens or stops entirely. When it fails, the drive shaft spins without engaging the washplate — leaving clothes sitting in soapy water with no mechanical movement. ⚡ Common failure point in Whirlpool-built HE top-load washers. Part W11397111 is the genuine OEM replacement that restores full agitation, quiet operation, and proper cleaning performance immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Washer powers on and fills with water normally
- ✔ Drum spins during spin cycle without issue
- ✔ Water supply and inlet valve confirmed OK
- ✔ ONLY problem is weak, absent, or noisy agitation during wash cycle
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Washer runs but clothes come out dirty or barely cleaned
- Washplate spins freely or feels loose when pushed by hand
- Loud grinding or knocking noise during the wash cycle
- Agitator base visibly cracked, warped, or has stripped splines
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing the agitator base restores normal wash performance immediately — no other parts required.
📦 Part Details
- Part Number: W11397111
- Type: Agitator Base / Washplate / Pulsator
- Replaces: W10680215
- Brands: Whirlpool, Maytag, Amana, Inglis, Admiral, Crosley, Roper
While the tub is open, inspect the drive shaft splines for wear — if the shaft is stripped, a new agitator base won't hold. Also check the agitator bolt and replace if corroded. Doing both at the same time saves a second disassembly call.
⚙️ Installation
Skill Level: Easy–Medium (2/5) — 30–45 minutes DIY / 20–30 minutes professional. Disconnect power before servicing. Remove the agitator cap, unthread the central bolt (7/16" or 10mm socket), and lift the old washplate straight up. Align the new W11397111 with the drive shaft splines, press firmly until fully seated, reinstall the bolt, and run a test cycle to confirm smooth agitation.
✓ Compatible Models
Confirmed compatible with WTW4955HW0, WTW4955HW1, WTW4955HW2, WTW4955HW3, WTW4855HW0, WTW4855HW1, WTW4655JW0, NTW4755EW0, NTW4755EW1, NTW4519JW0, NTW4519JW1, NTW4519JW2, ITW4880HW0, ITW4880HW1, ITW4880HW2, ITW4880HW3, CAW38125HW0, CAW38125HW1, CWW3812RW0, RTW4519PW0, ATW4519PW0, VWW3809RW0, 8TWTW4955JW0, 8TWTW4955JW1 plus additional Whirlpool-manufactured models. Contact us to verify your model number before ordering.
💡 Pro Tip
Lift your current washplate and inspect the splined hub and drive shaft. If the splines are rounded or stripped on the shaft itself — not just the washplate — replacing only the agitator base won't fix the problem. A 30-second inspection before ordering saves a return. Still unsure? Send us a photo and we'll confirm.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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