REFRIGERATOR DOOR SAGS OR DOES NOT CLOSE PROPERLY
Whirlpool Adjustable refrigerator door hinge and cam assembly, right compartment (RC), 5 mm W11399415, Fixes Refrigerator door sags or does not close properly
Genuine Whirlpool OEM bottom/lower refrigerator door hinge and cam assembly. The assembly supports the refrigerator door and allows it to pivot open and closed. The 5 mm RC designation is documented by Encompass.
Part W11399415Replaces W11097327Whirlpool
Guaranteed to Fit — or your money back.
Confirm your full appliance model number before ordering.
Confirm your full appliance model number before ordering.
Is This the Right Part?
Part NumberW11399415
ReplacesW11097327
ManufacturerWhirlpool
Appliance TypeRefrigerator
Part TypeAdjustable refrigerator door hinge and cam assembly, right compartment (RC), 5 mm
✅ Cross Reference Information
Current Part NumberW11399415
ReplacesW11097327
Common Symptoms
- Refrigerator door does not open or close properly
- Refrigerator door is misaligned or sagging
- Door does not self-close or maintain proper alignment
- Door movement is rough, noisy, or binding
Check Before Replacing
- With the door nearly empty, visually inspect the lower hinge and cam for cracks, bending, excessive wear, or displaced components.
- Open and close the refrigerator door slowly and observe whether it binds, sags, scrapes, or fails to return toward the closed position.
- Check whether the door appears misaligned relative to the cabinet and whether the door gasket contacts the cabinet evenly.
- Compare the hinge area with the opposite door or an undamaged hinge, if applicable; do not force the door or disassemble the hinge during inspection.
Pro Tip
Inspect the hinge and cam together: a worn or damaged cam can produce door-closing and alignment problems even when the metal hinge itself does not appear bent.
Part Details
Part NumberW11399415
Part TypeAdjustable refrigerator door hinge and cam assembly, right compartment (RC), 5 mm
ManufacturerWhirlpool
Appliance TypeRefrigerator
Primary FunctionSupports the refrigerator-compartment door at the lower hinge point and uses an integrated cam to help the door pivot, align, and close smoothly.
Installation Notes
- Confirm that the replacement part number and RC 5 mm specification match the appliance documentation before installation.
- Support the refrigerator door securely before removing or loosening hinge hardware; the door can be heavy and may shift unexpectedly.
- Remove door contents as appropriate and protect finished surfaces during service.
- After installation, verify that the door opens freely, aligns with the cabinet, closes correctly, and maintains an even gasket contact.
- Follow the appliance-specific Whirlpool service or installation instructions; do not force the hinge or cam into position.
Verified Compatible Models
8WRS21SNHW00, WRS311SDHB03, WRS311SDHM02, WRS312SNHM02, WRS315SDHM02, WRS315SDHM04, WRS315SDHT02, WRS315SDHT04, WRS315SDHZ02, WRS315SDHZ04, WRS315SNHB03, WRS321SDHZ05, WRS325SDHW04, WRS331SDHW03, WRS555SIHZ03
Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.
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