Whirlpool Washer Not Draining? Drain Pump W11399437 – Fix F9E1 Error Fast

If your Whirlpool or Maytag washer won’t drain, leaves standing water in the drum, or displays an F9E1 or LD error code, the drain pump is the most common cause. In most WTW and MVW series washers, the drain pump expels wastewater from the tub during every rinse and spin cycle. When the pump motor burns out or the impeller jams, the washer stops mid-cycle, water remains in the drum, and the door won’t unlock. ⚡ Common failure point in Whirlpool and Maytag-built top-load washers. Part W11399437 is the genuine OEM replacement drain pump assembly that restores full drain function — no modifications required. Directly supersedes W11259498.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ Washer has power and the cycle starts normally
• ✔ Drain hose is not kinked, blocked, or improperly routed
• ✔ Pump filter has been checked and cleared of debris
• ✔ Washer fills and agitates but stops at the drain or spin stage
• ✔ ONLY problem is water remaining in the drum, F9E1, or LD error code

Not sure? Send us your model number — we'll confirm before you order.

🔧 Common Symptoms

• Washer not draining — standing water left in drum after cycle — most common, what customers search
• F9E1 or LD (long drain) error code displayed on control panel
• Washer stops mid-cycle and won’t advance past the drain stage
• Door won’t unlock because water is still in the tub
• Loud grinding or humming noise during the drain portion of the cycle
• Washer drains very slowly or incompletely on every cycle

✔ If these symptoms match, this is the most likely failed component in the system.

✔ In most cases, replacing this drain pump restores normal drain and spin operation immediately.

📦 Part Details

• Part Number: W11399437
• Type: Drain pump assembly — top-load washer, motor and impeller integrated unit
• Replaces: OEM direct-fit drain pump — supersedes W11259498 (no modification required)
• Brands: Whirlpool, Maytag

⚙️ Installation

Skill Level: Moderate — 30–60 minutes. Unplug the washer and turn off the water supply before starting. Have towels ready — residual water will drain when the pump hoses are disconnected. Access the pump through the lower front panel by removing the kick plate screws; disconnect the wiring harness and two drain hoses, then unscrew or unclip the pump from the sump. Install the new pump in reverse order, ensuring all hose clamps are fully seated. Restore power and run a drain/spin cycle to confirm operation.

💡 Pro Tip

✓ Compatible Models

Confirmed compatible with 11025132412, 11031312021, 7MMVWC565FW1, CAW42114GW2, MVW6200KW1, MVW6200KW2, MVW6230HC1, MVW6230HC2, MVW6230HW1, MVW6230HW2, MVW6230RHW1, MVW6230RHW2, MVWC565FW2, MVWX655DW2, WTW5000DW3, WTW5005KW0, WTW5100HC1, WTW5100HC2, WTW5100HW1, WTW5100HW2, WTW5105HC1, WTW5105HC2, WTW5105HW1, WTW5105HW2, WTW6120HC1, WTW6120HC2, WTW6120HW1, WTW6120HW2, plus additional Whirlpool and Maytag top-load washer models. Contact us to verify your model number before ordering.

✓ Model-Specific Repair Pages