DISPENSER/CONTROL-PANEL BUTTONS ARE UNRESPONSIVE OR DO NOT REGISTER
Whirlpool Refrigerator user interface control board (black) / dispenser user interface assembly W11518204, Replaces W10905593, W11163771, W11169239, W11214887, W11456119, Fixes Dispenser/control-panel buttons are unresponsive or do not register
Genuine Whirlpool refrigerator user-interface control board with selection buttons and electronic display; black finish.
Part W11518204Replaces W10905593, W11163771, W11169239, W11214887, W11456119Whirlpool
Genuine Whirlpool refrigerator user-interface control board with selection buttons and electronic display; black finish.
Is This the Right Part?
Part NumberW11518204
ReplacesW10905593, W11163771, W11169239, W11214887, W11456119
ManufacturerWhirlpool
Appliance TypeRefrigerator
Part TypeRefrigerator user interface control board (black) / dispenser user interface assembly
✅ Cross Reference Information
Current Part NumberW11518204
ReplacesW10905593, W11163771, W11169239, W11214887, W11456119
Common Symptoms
- Some dispenser or control-panel buttons do not register.
- The dispenser user-interface display is not operating despite confirmed power to the interface.
- The ice-and-water dispenser system is broadly inoperative, after individual dispenser components have been ruled out.
Check Before Replacing
- Confirm the refrigerator’s complete model number is listed for W11518204 before ordering or installing the part.
- Press multiple interface buttons and note whether the problem affects only one function or the entire dispenser/control interface.
- If only one dispenser function has failed, check the applicable individual dispenser component before attributing the failure to this interface board.
- If the display is blank or controls are unresponsive, have power and the UI connection checked before replacing the assembly.
Pro Tip
A single failed dispenser function more often points to its individual component; a broadly inoperative dispenser/control interface makes the user-interface board a more relevant suspect after power and connections are checked.
Part Details
Part NumberW11518204
Part TypeRefrigerator user interface control board (black) / dispenser user interface assembly
ManufacturerWhirlpool
Appliance TypeRefrigerator
Primary FunctionProvides the refrigerator’s dispenser-facing user interface: selection buttons and electronic display used to control refrigerator settings and dispenser functions.
Cross ReferencesW10905593, W11163771, W11169239, W11214887, W11456119
Key Features
- Genuine Whirlpool OEM refrigerator dispenser user-interface assembly.
- Black finish.
- Includes the user-facing selection buttons and electronic display.
- Controls refrigerator settings through the user interface.
Installation Notes
- Safely store perishable food before disconnecting refrigerator power.
- Unplug the refrigerator before installing this user-interface assembly.
- Wear work gloves to protect hands during service.
- Verify the exact refrigerator model uses W11518204 before installation.
Verified Compatible Models
IRS335SDHM00, WRS321SDHB00, WRS321SDHB01, WRS321SDHB04, WRS321SDHB05, WRS321SDHB10, WRS321SDHB11, WRS321SDHV00, WRS321SDHV01, WRS321SDHV04, WRS321SDHV10, WRS321SDHV11, WRS321SDHW00, WRS321SDHW01, WRS321SDHW04
Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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