USER-INTERFACE BUTTONS DO NOT RESPOND
Whirlpool Dishwasher Housing Assembly-UI, Prostar, V4 / User Interface Control Panel W11632709, Fixes User-interface buttons do not respond
Genuine Whirlpool dishwasher user-interface housing/control-panel assembly used on Whirlpool and Maytag dishwashers. The part is also cataloged as a dishwasher control panel or user interface control panel.
Part W11632709Replaces W11131369Whirlpool
Guaranteed to Fit — or your money back.
Confirm your full appliance model number before ordering.
Confirm your full appliance model number before ordering.
Is This the Right Part?
Part NumberW11632709
ReplacesW11131369
ManufacturerWhirlpool
Appliance TypeDishwasher
Part TypeHousing Assembly-UI, Prostar, V4 / User Interface Control Panel
✅ Cross Reference Information
Current Part NumberW11632709
ReplacesW11131369
Common Symptoms
- Buttons or touch controls are unresponsive.
- Wash programs or settings cannot be selected or changed from the panel.
- A commanded cycle may not begin when the user interface is not registering input.
Check Before Replacing
- Verify that Control Lock is not enabled using the instructions for the exact dishwasher model.
- Reset appliance power for 30 seconds, then check whether the controls respond consistently after power is restored.
- If qualified to access the door electronics, disconnect power first and inspect the UI-to-control connection for a loose, damaged, or improperly seated harness connection.
- Confirm the dishwasher model number and the required OEM part number before ordering; control-panel layouts and part applicability vary by model.
Pro Tip
Do not treat unresponsive buttons alone as conclusive proof that this UI assembly has failed: Whirlpool guidance first calls for checking Control Lock and resetting power, while Whirlpool technical guidance also identifies a loose or damaged UI connection as a possible cause of no UI response.
Part Details
Part NumberW11632709
Part TypeHousing Assembly-UI, Prostar, V4 / User Interface Control Panel
ManufacturerWhirlpool
Appliance TypeDishwasher
Primary FunctionProvides the dishwasher’s user-facing control interface for selecting wash programs/settings and sending those user commands to the appliance’s internal control system.
Installation Notes
- Disconnect electrical power before servicing the dishwasher door or control panel.
- Installation requires access to the door/control-panel area and disconnection/reconnection of the user-interface harness.
- Handle wiring connectors by their housings and ensure the UI connection is fully seated before reassembly.
- Replace all door panels and parts before restoring operation.
Verified Compatible Models
MDB7959SKZ1, MDB7959SKZ2, MDB7959SKZ3, MDB8959SKB1, MDB8959SKB3, MDB8959SKW1, MDB8959SKW2, MDB8959SKW3, MDB8959SKZ1, MDB8959SKZ3, MDB9959SKZ1, MDB9959SKZ3, MDB9979SKZ1, MDB9979SKZ2, MDB9979SKZ3
Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.
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