Genuine OEM – GE Appliances
GE Dryer Drum Support Roller WG04F11704 – OEM Replacement
Part# WG04F11704
Replaces WE03X29607
Fits GE
Fits Hotpoint
Dryer Thumping, Rumbling, or Squeaking? Drum Support Roller WG04F11704 – Fix Drum Noise Fast
A worn or flat-spotted drum support roller is the most common cause of rhythmic thumping, rumbling, and squealing in GE-built dryers. In most GE dryers, the drum rides on two rear support rollers through every cycle — when the roller tire wears flat, cracks, or seizes on its axle, the drum runs unevenly and generates a repetitive knock or squeal that worsens with every load. ⚡ Common failure point in GE-built dryers after 5–10 years of regular use. Part WG04F11704 is the genuine OEM replacement drum support roller that restores smooth, quiet drum rotation with no modifications required.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Your dryer powers on and heats normally — only the noise is the issue
- ✔ The noise is rhythmic and tied to drum rotation speed — speeds up and slows with the drum
- ✔ The drive belt has been inspected and is intact with no fraying
- ✔ The drum rotates but produces a thumping, rumbling, or squealing sound
- ✔ ONLY problem is drum noise — drying performance and heat are unaffected
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Rhythmic thumping or banging that speeds up and slows with the drum — 3–5 thumps per revolution
- Continuous rumbling or vibration noise, louder with heavier loads
- Squeaking or squealing during tumbling that worsens as the dryer warms up
- Dryer vibrating excessively or moving on the floor during operation
- Drum feels wobbly or uneven when rotated by hand with power disconnected
- Noise started subtle weeks ago and has progressively worsened to constant
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing the drum support roller restores quiet, smooth drum operation immediately.
📦 Part Details
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Part Number: WG04F11704
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Type: Dryer Drum Support Roller Wheel – rear drum support bearing that the drum rides on through every cycle; sold individually, replace in pairs
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Replaces: OEM direct-fit drum support roller — supersedes WE03X29607, WE03X25786, WE03X20578 (no modification required)
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Brands: GE, Hotpoint, Crosley
⚠️ Recommended While Repairing:
While the drum is out, inspect the idler pulley and drive belt — they bear the same heat and load cycles as the rollers and typically fail within the same timeframe. Replacing all three components in one visit eliminates a second disassembly call within 6–12 months and is the professional standard for a complete drum support rebuild.
⚙️ Installation
Skill Level: MODERATE — 45–75 minutes. Disconnect power before beginning any disassembly. Remove the front or rear panel (model-dependent) to access the drum, release belt tension at the idler pulley to lower the drum, then slide the old roller off its axle shaft and press the new WG04F11704 roller into place. Apply a small amount of high-temp bearing grease to the axle shaft before installation, spin each roller by hand to confirm free rotation, then reassemble and run a test cycle.
✓ Compatible Models
Part WG04F11704 supersedes WE03X29607, WE03X25786, and WE03X20578 and fits GE, Hotpoint, and Crosley electric and gas dryers. Contact us with your model number to confirm compatibility before ordering.
💡 Pro Tip
Always Replace Drum Rollers in Pairs:
Drum support rollers age at the same rate — if one has worn flat or seized, the other is within weeks of the same failure. Replacing only the noisy roller leaves a worn roller in place that will generate the same thumping noise shortly after your repair. Order two WG04F11704 rollers, replace both rear rollers in the same visit, and the job is done right the first time.
✓ Model-Specific Repair Pages
