Washer Not Spinning? Samsung DC31-00112A Rotor — Fix No-Spin / Drum Not Turning Fast
If your Samsung washer drum won't spin or turn, the rotor is the most common cause. In most Samsung direct-drive washers, the rotor works with the stator to drive the drum magnetically — no belt required. When the rotor fails, the drum stops turning entirely, the washer may display an error code, or the machine runs but produces no spin. ⚡ Common failure point in Samsung-built front-load and top-load direct-drive washers. Part DC31-00112A is the genuine OEM replacement rotor that restores full drum rotation and spin performance immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ QUALIFIER 1 — Washer powers on and control panel responds normally
- ✔ QUALIFIER 2 — Water fills and drains correctly
- ✔ QUALIFIER 3 — No belt or drive issues (direct-drive motor confirmed)
- ✔ ONLY problem is drum not spinning, turning, or agitating
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Drum does not spin or rotate during any cycle
- Washer runs but clothes come out soaking wet (no spin)
- Error codes related to motor or rotor (e.g., 3E, EA on Samsung)
- Loud humming or buzzing with no drum movement
✔ If these symptoms match, this is the most likely failed component in the drive system.
✔ In most cases, replacing this rotor restores normal spin and agitation immediately.
📦 Part Details
- Part Number: DC31-00112A
- Type: Direct Drive Washer Rotor — 1400 RPM
- Replaces: COM1500P
- Brands: Samsung
While the rotor is out, inspect or replace the Stator Assembly (DC31-00113A) — the rotor and stator work as a matched pair and the stator is equally prone to failure. Replacing both at the same time saves a second labour call if the stator fails shortly after.
⚙️ Installation
Skill Level: MODERATE — 30–45 minutes. Disconnect power before servicing. Remove the rear panel to access the motor assembly, unbolt the rotor retaining bolt (typically 17mm), swap the rotor, and reassemble. No special tools required beyond a socket set.
✓ Compatible Models
Confirmed compatible with Samsung direct-drive washer models using the DC31-00112A rotor. Contact us to verify your model number before ordering.
💡 Pro Tip
The rotor centre bolt is a single-use torque-to-yield fastener on many Samsung models — reusing it risks under-torque and rotor wobble. Pick up a replacement bolt (DC97-16782A) while you have the machine open. It's a $5 part that prevents a $200 callback.
⚠️ BIDIR hub links flagged — add Samsung washer model hub page links here once live.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
Buy Online Pick Up In-Store
Kitchener, Ontario N2E 1W8
- Choosing a selection results in a full page refresh.
