Washer Not Spinning? Drive Motor Rotor Stator DC31-00111A – Fix No-Spin Fast
If your Samsung washer drum won't spin or agitate, the drive motor rotor stator assembly is the most common cause. In most Samsung front-load and top-load direct-drive washers, this is caused by a failed rotor stator assembly. When it fails, the drum stops turning entirely — the washer may fill and drain normally but clothes come out soaking wet with no spin cycle completing. ⚡ Common failure point in Samsung-built direct-drive washers. Part DC31-00111A is the genuine OEM replacement that restores full drum rotation and spin cycle performance.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Washer powers on and fills with water normally
- ✔ Drain pump works — water empties from the tub
- ✔ Water supply and inlet valve confirmed OK
- ✔ ONLY problem is drum not spinning or agitating
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Drum does not spin during spin cycle — clothes soaking wet after wash
- Washer runs through cycle but drum never rotates
- Loud humming or buzzing from motor with no drum movement
- Error codes related to motor or rotor position sensor (e.g., 3E, 3C on Samsung)
✔ If these symptoms match, this is the most likely failed component in the drive system.
✔ In most cases, replacing this rotor stator assembly restores normal spin and agitation immediately.
📦 Part Details
- Part Number: DC31-00111A
- Type: Direct-Drive Washer Motor Rotor Stator Assembly — OEM Samsung
- Replaces: AP4423621, PS4204647, DC31-00111A
- Brands: Samsung, Kenmore (Samsung-built)
Check the Hall Sensor / Rotor Position Sensor (DC96-00882C) while you have the rotor removed — it sits directly on the stator and commonly fails alongside it. Replacing both at the same time saves a second disassembly if the sensor is marginal.
⚙️ Installation
Skill Level: MODERATE — 45–75 minutes. Disconnect power before servicing. On most Samsung models, you'll need to remove the rear panel or tub access cover, disconnect the motor harness, unbolt the rotor from the shaft, and slide the stator free. Reverse to install. A T20 Torx and 10mm socket cover most of the fasteners.
✓ Compatible Models
Confirmed compatible with Samsung WF42H5000AW, WF45H6300AW, WF56H9100AG, WF210ANW, WF218ANW, WF220ANW, WF330ANB, WF330ANW, WF337AAL, WF337AAW, WF338AAB, WF338AAL, WF338AAW, WF339AAB, WF339AAW, WF350ANP, WF350ANW, WF361BVBEWR, WF395BTPAWR, WF397ATPAWR, WF409ANR, WF409ANW, WF410ANR, WF410ANW, WF419AAU, WF419AAW, WF431ABP, WF448AAP, WF448AAW, WF511ABR, WF511ABW, WF520ABP, WF520ABW, WF521ABP, WF521ABW, WF531ABP, WF531ABW plus additional Samsung and Kenmore (Samsung-built) models. Contact us to verify your model number before ordering.
💡 Pro Tip
The rotor position (Hall) sensor mounts directly to the stator housing and is exposed every time you pull the rotor. A failing Hall sensor throws the same 3E/3C motor error codes as a bad stator — if you're already in there, swap the sensor (DC96-00882C) at the same time. It's a 5-minute add-on that eliminates a second service call if the sensor is borderline.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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