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If your LG or Kenmore front-load washer is banging, shaking excessively, or walking across the floor during the spin cycle, a worn shock absorber kit is almost always the cause. In most LG front-load washers, the suspension shock absorbers dampen the movement of the outer tub during agitation and spin. When they fail, the tub swings freely, causing violent vibration, loud banging against the cabinet, and in severe cases, error codes or mid-cycle shutdowns. ⚡ Common failure point in LG and Kenmore front-load washers — especially in high-mileage machines. Part 383EER3001J is the genuine OEM replacement shock absorber kit that restores proper tub dampening and eliminates excessive vibration immediately.
This is the correct fix if ALL of the following are true:
Not sure? Send us your model number — we'll confirm before you order.
✔ If these symptoms match, the shock absorber kit is the most likely failed component in the suspension system.
✔ In most cases, replacing this shock absorber kit restores smooth, quiet spin operation immediately.
Skill Level: Moderate — 45 to 75 minutes. Disconnect power and water supply before servicing. Remove the front panel or top panel depending on your model to access the shock absorbers mounted between the outer tub and the base frame. Disconnect the old absorbers, install the new kit, and reassemble. Run a spin cycle to confirm vibration is eliminated.
Confirmed compatible with LG WM0001, WM2233, WM2455, WM2487, WM2496, WM2497, WM2688, WM3988, CW2079 series, and Kenmore 79648842800, 79648852800, plus additional LG and Kenmore front-load washer models. Contact us to verify your model number before ordering.
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.