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⚠️ DISCONTINUED PART — New OEM stock is no longer available. This is final stock. Order now — no restock expected once sold out.
GE Washer Not Agitating or Spinning? Drive Motor WG04F00713 – Fix Dead Drum Fast
A GE washer that fills with water but won't move the drum is almost always a failed drive motor. In most GE, Hotpoint, and RCA platform washers, the drive motor is the single component responsible for both agitation and spin — when it fails, the machine hums, fills, and then does nothing. The drum locks up, cycles abort mid-wash, and in some cases a burning smell signals the motor has seized or shorted. ⚡ Common failure point in GE-built front-load and top-load washers. Part WG04F00713 is the genuine OEM GE drive motor that restores full agitation and spin function — superseding WH02X10214 and WH20X10028 with no modification required.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Washer powers on, fills with water, and control panel responds normally
- ✔ Drum turns freely by hand — no mechanical obstruction or seized bearing
- ✔ Motor control board is confirmed good — correct voltage signal reaching motor
- ✔ Motor start capacitor (if equipped) tests good
- ✔ ONLY problem is drum not moving under power — no agitation, no spin
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Washer fills with water but drum does not move at all
- Motor hums briefly then trips — no agitation or spin follows
- Washer stops mid-cycle with drum locked or unresponsive
- Burning smell from motor area during or after attempted cycle
- Error codes related to motor or drive system on the control display
- Drum turns freely by hand but won't run under power
✔ If these symptoms match, the drive motor is the most likely failed component in the system.
✔ In most cases, replacing this drive motor restores full agitation and spin immediately.
📦 Part Details
- Part Number: WG04F00713
- Type: Washer Drive Motor (Agitation + Spin)
- Replaces / Supersedes: WH02X10214, WH20X10028, WH2X10214
- Cross-Reference: 1168747, AH10055472, AH1020369, AP3872963, EA10055472, EA1020369, EAP10055472, EAP1020369, PS10055472
- Brands: GE, Hotpoint, RCA
- Status: ⚠️ Discontinued / No Longer Available (NLA) — final stock only
⚠️ Recommended While Repairing:
While the motor is out, inspect the motor start capacitor and motor mounting bracket for wear or cracking. A failed capacitor can cause repeat motor failures — replacing both at the same time eliminates the most common root cause of premature motor burnout. Also check the wiring harness connectors for heat damage or corrosion at the motor terminals.
While the motor is out, inspect the motor start capacitor and motor mounting bracket for wear or cracking. A failed capacitor can cause repeat motor failures — replacing both at the same time eliminates the most common root cause of premature motor burnout. Also check the wiring harness connectors for heat damage or corrosion at the motor terminals.
⚙️ Installation
Skill Level: MODERATE — 60–90 minutes. Disconnect power at the breaker before servicing. Motor removal requires panel disassembly and wiring harness disconnect — photograph all harness connections before unplugging. Remove the motor mounting bolts, slide the old motor out, transfer any brackets or isolators to the new unit, reconnect the harness in the same positions, and reassemble the panels. Do not run the washer without confirming all harness connectors are fully seated — a loose motor connector can cause immediate re-failure.
✓ Compatible Models
Confirmed compatible with GBVH5140H0WW, GCVH6800J2MS, GFAN1000L0WW, GTD81ESMJ0WS, GTAP1800D0WW, WCVH6800J2MS, WPDH8800J0WW plus 80+ additional GE, Hotpoint, and RCA washer models. Contact us to verify your model number before ordering.
💡 Pro Tip
Test the Capacitor and Control Board Before Ordering:
A dead drum doesn't always mean a dead motor. Before replacing the WG04F00713, use a multimeter to check the motor start capacitor (if equipped) and verify the motor control board is sending the correct voltage signal to the motor terminals. A shorted capacitor or failed control board can mimic a dead motor exactly — and costs a fraction of the price to replace. If the motor windings test open or shorted on resistance check, the motor itself is confirmed failed and this is your part.
A dead drum doesn't always mean a dead motor. Before replacing the WG04F00713, use a multimeter to check the motor start capacitor (if equipped) and verify the motor control board is sending the correct voltage signal to the motor terminals. A shorted capacitor or failed control board can mimic a dead motor exactly — and costs a fraction of the price to replace. If the motor windings test open or shorted on resistance check, the motor itself is confirmed failed and this is your part.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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