Oven Knob Cracked or Missing? Range Control Knob WP9761964 – Fix It Fast
A cracked, broken, or missing oven control knob makes your range unsafe and difficult to operate. In most Whirlpool-built ranges and ovens, the control knob is a high-wear component that cracks, chips, or loses its grip over time — especially with repeated high-heat cycling and daily use. When it fails, you lose precise control over burner or oven temperature, and the exposed shaft can become a safety hazard. ⚡ Common wear item on Whirlpool, KitchenAid, Maytag, and Amana ranges. Part WP9761964 is the genuine OEM replacement knob that restores full control, fits perfectly on the original shaft, and matches the factory finish.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Range or oven powers on and burners/elements function normally
- ✔ The control shaft behind the knob is intact and undamaged
- ✔ Your model number is confirmed compatible (see below)
- ✔ ONLY problem is the knob itself is cracked, broken, melted, or missing
Not sure? Send us your model number — we’ll confirm before you order.
🔧 Common Symptoms
- Knob is cracked, chipped, or broken and won’t stay on the shaft
- Knob spins freely without engaging the control shaft
- Knob markings are worn off and temperature settings are unreadable
- Knob melted or warped from heat exposure near a burner
- Knob is missing entirely — shaft is exposed and unsafe to operate
- Knob feels loose or wobbles, making precise temperature control difficult
✔ If these symptoms match, this is the correct replacement part.
✔ In most cases, installing this knob is a tool-free, 30-second fix.
📦 Part Details
- Part Number: WP9761964
- Replaces: 9761964, AP6013566, PS11746782
- Type: Oven / Range Surface Burner or Oven Control Knob — OEM
- Brands: Whirlpool, KitchenAid, Maytag, Amana, Jenn-Air
- Appliance Type: Range, Oven, Cooktop
- Condition: Genuine OEM — New
If one knob has cracked or worn out, the others on the same range are likely at the same stage of wear. Consider ordering a full set now — it’s far more cost-effective than ordering one at a time, and you’ll have spares on hand when the next one goes. Also inspect the control shaft behind the knob: if it’s bent or stripped, the new knob won’t seat properly.
⚙️ Installation
Skill Level: Easy — under 2 minutes, no tools required. Disconnect power before servicing if replacing near electrical components. Pull the old knob straight off the control shaft (no screws on most models). Align the D-shaped or splined bore of the new knob with the shaft and press firmly until it seats flush. Restore power and verify the knob engages the control correctly through its full range of motion.
✓ Compatible Models
Compatible model numbers to be confirmed — contact us with your model number before ordering to verify fitment.
💡 Pro Tip
Knobs on Whirlpool-platform ranges wear at roughly the same rate — if one has cracked or faded, the rest are close behind. Ordering a complete set now means one shipping charge, one install session, and a matching look across all burners. It’s the most cost-effective way to refresh the control panel and avoid repeat service calls.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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