GE Washer Agitator Not Moving or Grinding? Agitator Assembly WW03A00244 – Fix It Fast
When a GE top-load washer agitator stops moving, only rotates in one direction, or makes a grinding or clunking noise during the wash cycle, the agitator assembly has failed. In most GE GUD27 and GUD37 series top-load washers, the agitator post rotates back and forth to move clothes through water and detergent — when the splines strip, fins crack, or agitator dogs wear out, clothes won't clean properly and the washer may grind or clunk with every stroke. ⚡ Common failure point in GE-built top-load washers after overloading or 8–15 years of use. Part WW03A00244 is the genuine OEM replacement agitator assembly that restores full wash agitation immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Washer powers on, fills with water, and drains correctly
- ✔ Drive motor runs — you can hear it during the wash cycle
- ✔ Drive belt and transmission are intact
- ✔ Tub spins correctly during the spin cycle
- ✔ ONLY problem is the agitator won't move, moves in one direction only, grinds, or clothes aren't being cleaned
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Agitator not moving or spinning during the wash cycle
- Clothes not cleaning properly — coming out as dirty as they went in
- Agitator only moves in one direction — agitator dogs worn out
- Loud grinding or clunking noise during the wash cycle
- Agitator feels loose, wobbles, or has visible cracks in the fins
- Agitator splines stripped — agitator spins freely on the drive shaft
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this agitator assembly restores full wash agitation immediately.
📦 Part Details
- Part Number: WW03A00244
- Type: Agitator Assembly — agitator post / tower with splined mounting hub (high-impact polymer)
- Replaces: OEM direct-fit agitator — supersedes 233D2740G001 (no modification required)
- Brands: GE, Hotpoint, Mabe, select Kenmore (verify by model number)
If your agitator was only moving in one direction before it failed completely, the agitator dogs (small plastic ratchet cogs inside the upper agitator) were likely the first failure. Inspect and replace the agitator dogs at the same time — it takes 5 minutes and prevents a second service call. Also check the drive hub splines for wear; a damaged hub will strip a new agitator quickly.
⚙️ Installation Notes
Skill Level: EASY–MODERATE — 20–30 minutes. Disconnect power before beginning. Remove the fabric softener dispenser (if present) from the top of the agitator, then unscrew the agitator bolt beneath the cap using a socket or wrench. Lift the old agitator straight up and out — firm upward pressure may be needed; use an agitator puller tool if stuck. Clean the mounting hub, align the new agitator over the drive hub, press firmly until seated, and torque the bolt to manufacturer spec. Do not overtighten — overtightening cracks the agitator base.
✓ Compatible Models
XUD27GSSM1WW, XUD27ESSM1WW, GUV27ESSM1WW, GUD27GSSM1WW, CLME71214BAT00, GUD27ESMM1WW, GUD27ESMM0WW, GUD27ESPM0DG, GUD27ESPM1DG, GUD27ESSM0WW, GUD27ESSM1WW, GUD27GSPM0DG, GUD27GSPM1DG, GUD27GSSM0WW, GUD27GSSM2WW, GUD37ESMM0DG, GUD37ESMM1DG, GUD27ESMMWW, GUD27GSSMWW, GUD37ESMMDG, GUD27EEMNWW, GUD37EEMNDG. Contact us to verify your model number before ordering.
💡 Pro Tip
Before dropping in the new agitator, inspect the drive shaft splines for rounding or wear — a damaged hub will strip the new agitator's splines within a few months and cause a repeat failure. If the splines look worn or rounded, replace the drive hub at the same time. This 10-second inspection prevents the most common reason a new agitator fails prematurely.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
Buy Online Pick Up In-Store
Kitchener, Ontario N2E 1W8
- Choosing a selection results in a full page refresh.
