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A refrigerator that can't cool the fresh food section — or one that freezes everything inside — is almost always a failed air damper. In Whirlpool-platform French door and bottom-freezer refrigerators, the air damper controls how much cold air flows from the freezer into the fresh food compartment — when it fails stuck closed, the fridge warms up; stuck open, it freezes food solid. ⚡ Item #35 in the parts diagram — high-failure component in Whirlpool, KitchenAid, and Maytag refrigerators. Part W11087463 is the genuine OEM replacement damper assembly (motor + door + housing + thermistor) that restores precise temperature control and directly supersedes W10745484 — no modification required. Also available as XPart (W11087463CM).
Model-specific repair guides: WRFA60SMHZ00, WRFA60SMHN00, WRFA60SFHZ00, WRFA60SFHN00, WRF560SMYW05, WRF560SMYM05, WRF560SMYH04, WRF560SMYE04, WRF560SMYB05, WRF560SMHZ00, WRF560SMHW00, WRF560SMHV00, WRF560SMHM00, WRF560SMHB00, WRF560SFYW05, WRF560SFYM05, WRF560SFYH04, WRF560SFYE03, WRF560SFYB05, WRF560SFHZ00, WRF560SFHW00, WRF560SFHV00, WRF560SFHB00, WRF560SEYW05, WRF560SEYW04, WRF560SEYM05, WRF560SEYM04, WRF560SEYB05, WRF560SEYB04, WRF560SEHZ00, WRF560SEHW00, WRF560SEHV00, WRF560SEHB00, WRB543CMJZ00, WRB543CMJV00, WRB533CZJZ00, WRB533CZJW00, WRB533CZJB00, MFW2055YEW01, MFW2055YEM01, MFW2055YEB01, MFW2055FRZ00, MFW2055FRH00, MFW2055DRM01, MFW2055DRH01, MFW2055DRE01, MFF2055FRZ00, MFF2055FRW00, MFF2055FRB00, MFF2055DRM01, MFF2055DRH01, MFF2055DRE01, MFB2055FRZ00, MFB2055FRW00, MFB2055DRM01, MFB2055DRH01, MFB2055DRE01, KRFF300EWH01, KRFF300ESS01, KRFF300EBS00, IX5BBEXDS01, IX5BBEXDS00, 59673009510, 59673003510, 59673002510, 10679473411, 10679473410, 10679472411, 10679472410, 10679403410, 10679402410, 10673009511, 10673009510, 10673003511, 10673003510, 10673002511, 10673002510
This is the correct fix if ALL of the following are true:
Not sure? Send us your model number — we'll confirm before you order.
✔ If these symptoms match, the air damper is the most likely failed component in the temperature control circuit.
✔ In most cases, replacing the damper assembly restores precise fresh food temperature control immediately.
Skill Level: MODERATE — Allow 60–90 minutes. Unplug the refrigerator before beginning any work. Remove top shelves and bins from the fresh food section to access the damper housing at the upper rear wall. Photograph all wire harness connections before disconnecting — grip the connector housing, not the wires. Remove the damper cover screws (typically 2–4; some covers use snap clips — pry gently). Check the air duct for ice buildup before installing the new damper — if ice is present, a defrost system fault is the root cause and must be fixed first. Do not overtighten mounting screws as the plastic housing cracks easily. After installation, restore power and allow 24 hours for temperatures to fully stabilize.
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.