Before replacing the pump, check for blockages in the drain path. Remove the drain filter and inspect for coins, bobby pins, buttons, small socks, or other debris. Also check the drain hose for kinks or clogs. An estimated 30% of "pump failures" are actually just blockages. Test the old pump by blowing through the inlet—air should flow freely through to the outlet. If blocked, you may only need to clean it, not replace it.
Test the pump electrically before installing the new one. Use a multimeter to check the pump motor windings for continuity. With the pump disconnected, test across the motor terminals—you should read approximately 5-15 ohms (varies by model). An infinite reading means the motor windings are open (burned out). A reading near zero indicates a short circuit. This confirms your diagnosis.
Inspect the drain hose and filter housing. While you have access to the pump, check the drain hose for cracks, holes, or deterioration. Also inspect the filter housing for cracks—a damaged housing causes leaks and allows debris to bypass the filter and damage the new pump. Replace any damaged components now to prevent repeat failures.
Hose clamp positioning is critical. When reconnecting hoses, ensure spring clamps are positioned properly over the barbed fittings. Clamps should be at least 1/4" from the hose end. Squeeze clamps fully closed—loose clamps cause leaks and water damage to your floor. After installation, tug gently on each hose to verify it won't pull off.Foreign object check is mandatory. The #1 cause of LG pump failure is foreign objects (coins, bra wires, bobby pins) jamming the impeller. Even with a new pump installed, these objects will cause immediate failure if they're still in the system. Check the tub boot (door seal), drain hose, and filter housing for any objects. Remove everything you find.
LG-specific error code reset: After installing the new pump, LG washers may retain old error codes in memory. To clear codes and reset the system, unplug the washer for 60 seconds, then plug it back in. This clears the control board memory and allows the washer to recognize the new pump.
Break-in and priming: The new pump may make unusual gurgling or cavitation sounds for the first 1-2 cycles as it primes and purges air from the system. This is normal. If loud grinding or humming persists beyond 2 cycles, stop the washer and recheck for obstructions or improper installation.
- Washer won't drain water (clothes soaking wet)
- Water remains in tub at end of cycle
- Washer displays drain error codes (OE, LE, dE, dE2)
- Loud humming noise during drain cycle (pump motor running but not pumping)
- Grinding or rattling noise from pump area
- Pump motor won't start (no sound during drain cycle)
- Washer stops mid-cycle with water in tub
- Slow drainage (takes 10+ minutes to drain)
- Intermittent drainage problems
- Water leaks from bottom of washer during drain
- Burning smell from washer during drain cycle
- Washer drains but won't spin
- Water drains out between cycles (pump won't hold water)
- Visible damage or cracks in pump housing
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