Samsung Electric Range Burner Not Heating or Only One Ring Works? Dual Radiant Element DG47-00064A – Restore Full Burner Function Fast

A Samsung electric range where a burner produces no heat, heats only on the inner or outer ring, heats unevenly, or trips the breaker when turned on almost always has a failed dual radiant surface element. In most Samsung NE59 and NE63 series electric ranges, the DG47-00064A is the dual-ring radiant element that provides two cooking zones in one burner — a 6-inch inner ring for small cookware and an 8-inch outer ring that energizes together with the inner ring for larger pots and pans. When the element coil develops an open circuit, cracks, or burns through, one or both rings stop heating entirely. ⚡ The surface element is the most common cause of burner failure in Samsung NE59 and NE63 series electric ranges. Part DG47-00064A is the genuine OEM Samsung replacement that restores full dual-ring heating performance immediately.

❓ Is This the Right Part?

This is the correct fix if ALL of the following are true:

• ✔ Your range is a Samsung NE59 or NE63 series electric model
• ✔ The range powers on and other burners or the oven function normally
• ✔ The infinite switch (energy regulator) for this burner has been tested and is functioning correctly
• ✔ ONLY problem is this specific burner not heating, heating on one ring only, or heating unevenly

Not sure? Send us your model number — we'll confirm before you order.

🔧 Common Symptoms

• Burner does not heat at all — element coil open circuit
• Only the inner 6-inch ring heats — outer ring coil failed
• Only the outer 8-inch ring heats — inner ring coil failed
• Burner heats unevenly or has hot and cold spots along the coil
• Visible burn marks, cracks, or breaks in the element coil
• Burner trips the breaker when turned on — element shorted to ground

✔ If these symptoms match, this is the most likely failed component in the system.

✔ In most cases, replacing the surface element restores full dual-ring heating immediately.

📦 Part Details

• Part Number: DG47-00064A
• Type: Dual Radiant Surface Element — 6-inch inner ring + 8-inch outer ring, OEM Samsung NE59/NE63 series
• Supersedes: DG47-00056A — direct OEM replacement, no modification required
• Cross-References: W10823727, WPW10189281, MEE64286401, DG47-00064AXP
• Brands: Samsung

⚙️ Installation

Skill Level: Moderate — 20–30 minutes. Disconnect power at the breaker before servicing — this element operates at 240V AC. Lift the cooktop surface to access the element mounting hardware underneath and photograph the terminal block wiring before disconnecting. Remove the mounting screws or clips securing the element, disconnect the terminal block, and lift the element out. Install the new DG47-00064A in the same position, reconnect the terminal block securely, verify no wires are pinched, lower the cooktop, restore power, and test both the inner and outer rings at multiple heat settings.

NE63D6511SR/AA, NE63A6511SW/AA, NE63A6511SB/AA, NE63CB831512AA, NSE6DG8300SRAA, NE63BG8315SSAA, NSE6DG8300MTAA, NSE6DB830012AA, NE59R4321SG/AA, NE59T7511SG/AA, NE59R4321SS/AA, NE59T4321SW/AA, NE59R4321SS/AC, NE63T8311SG/AA, NE63A6511SG/AA, NE63A6511SS/AC, NE63A6511SS/AA, NE59M4320SW/AC, NE59M4320SB/AA, NE59M4320SG/AA, NE59M4320SS/AA, NE59M4320SW/AA, NE59M6850SS/AA, NE59M6850SG/AA, NE58R9431SS/AA

💡 Pro Tip