A cracked or corroded spider arm is the root cause of violent drum banging, wobbling, and spin failure in Samsung front-load washers. The DC97-19266C is the three-pronged cast assembly that connects the rear drum flange to the main bearing shaft — when one arm cracks, the drum loses structural support and begins to drop, damaging the bearing, tub seal, and surrounding components with every spin cycle. Replacing it at the first sign of wobble or noise stops the cascade before a $130 part becomes a $600 repair.
⚠️ Symptoms of a Failed Spider Arm
- Loud banging or grinding noise during the spin cycle
- Drum wobbles or shifts when pushed by hand
- Washer shakes violently at high spin speeds
- Drum stops mid-cycle or won't reach full spin speed
- Visible cracks or white corrosion on the three spider arms
- Bearing noise that worsens progressively over time
- Drum appears dropped or misaligned inside the tub
✓ Part Details & Cross-References
- OEM Part Number: DC97-19266C
- Also Known As: Drum Spider, Spinner Support, Drum Support Assembly
- Part Type: Washer Spider Arm / Drum Flange Support
- Condition: Certified Pre-Owned (Inspected & Tested)
- Vendor: Samsung OEM
- Compatible Brands: Samsung
- Drive Type: Front-Load Washer
If the spider arm has cracked, the main tub bearing has almost certainly absorbed damage from the misaligned drum. Replacing the bearing and tub seal at the same time as the spider arm is strongly recommended — the drum is already out, and a second labour visit to do the bearing alone will cost more than the part itself. Contact us to confirm the correct bearing kit for your model.
⚙️ Installation Notes
- Skill Level: Advanced (4/5) — full drum extraction required
- Estimated Time: 2–3 hours
- Always disconnect power and water before beginning this repair
- Remove front panel, door boot seal, counterweights, and rear panel to extract the drum
- Spider arm bolts are often heavily corroded — apply penetrating oil and allow to soak before attempting removal
- Inspect and replace the main tub bearing and seal while the drum is out
- Run a full test spin cycle before closing up the machine
✓ Compatible Models
Verify your full Samsung model number before ordering. Contact us with your model number and we'll confirm compatibility.
- Select Samsung front-load washer models — contact us to verify
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
Buy Online Pick Up In-Store
Kitchener, Ontario N2E 1W8
- Choosing a selection results in a full page refresh.
