WASHER CONTROLS OR DISPLAY ARE UNRESPONSIVE
Whirlpool Washer User Control and Display Board (Encoder Control and Display Assembly) W11481116, Replaces W11374900, Fixes Washer controls or display are unresponsive
Genuine Whirlpool washer encoder control and display assembly. It detects the control-dial position and sends control-setting signals to the washer’s electronic control system.
Part W11481116Replaces W11374900Whirlpool
Genuine Whirlpool washer encoder control and display assembly. It detects the control-dial position and sends control-setting signals to the washer’s electronic control system.
Is This the Right Part?
Part NumberW11481116
ReplacesW11374900
ManufacturerWhirlpool
Appliance TypeWasher
Part TypeUser Control and Display Board (Encoder Control and Display Assembly)
✅ Cross Reference Information
Current Part NumberW11481116
ReplacesW11374900
Common Symptoms
- Washer will not start when the control is otherwise powered.
- Some control-panel buttons or selections do not respond while others work.
- Display or indicator lights do not operate correctly.
- Control-dial turns do not register or the selected setting does not appear correctly on the HMI.
Check Before Replacing
- Confirm the washer has power and check whether the control display or indicators illuminate before condemning the assembly.
- With power disconnected, visually inspect that the HMI harness, main-control connector, and ribbon-cable connections are fully seated and undamaged.
- If the washer supports service diagnostics, run the model-specific Key, LED, Display, and Encoder tests to determine whether inputs and dial turns register correctly.
- If connectors and tests appear normal, follow the model-specific service documentation to verify HMI supply voltage and harness continuity; do not probe energized circuits unless qualified to do so.
Pro Tip
A nonresponsive display or encoder does not by itself prove that W11481116 has failed; first rule out loss of power, loose HMI connections, and harness problems.
Part Details
Part NumberW11481116
Part TypeUser Control and Display Board (Encoder Control and Display Assembly)
ManufacturerWhirlpool
Appliance TypeWasher
Primary FunctionDetects the washer’s control-dial position and provides user-interface/display signals to the electronic control system so cycle settings can be selected and shown.
Cross ReferencesW11374900
Key Features
- Genuine Whirlpool OEM user control and display board.
- Encoder control and display assembly for selected Whirlpool-family top-load washers.
- Combines user-interface/display functions with control-dial position sensing.
- Replaces Whirlpool part W11374900, as documented in the trusted archive and current retailer listings.
Installation Notes
- Disconnect electrical power before accessing or replacing the control assembly.
- Verify the complete washer model number before installation because the assembly is model-specific.
- Keep connectors and ribbon cables fully seated during reassembly; inspect them for damage before reconnecting.
- After installation, restore power and use the washer’s model-specific diagnostics or normal controls to confirm key, display, and encoder operation.
- Use appropriate hand protection when accessing the console and follow the appliance’s service documentation for panel removal.
Verified Compatible Models
CAW45125LW0, MVW6200KW0, MVW6200KW1, MVW6200KW2, WTW5010LW0, WTW5015LW0, WTW5057LW0
Fitment reminder: Match the complete appliance model number, including suffix or revision where applicable, before ordering.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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