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The ice container sits beneath the ice maker and collects every cube the maker produces. When it cracks, warps, or breaks at the auger coupling, ice falls loose into the freezer, the dispenser jams, or the ice maker shuts off entirely because it senses the bin is full when it isn’t. The W11033825 Whirlpool OEM Ice Container is the factory-specified replacement that restores proper ice collection, auger-driven dispensing, and ice maker cycling.
✓ Symptoms This Fixes
- Ice dispenser produces no ice when the paddle is pressed
- Ice cubes falling loose into the freezer compartment instead of the bin
- Cracked, broken, or warped ice storage bin
- Ice maker stops producing ice (bin sensor reads full when bin is empty or missing)
- Auger not turning when dispenser is activated
- Ice clumping or jamming in the dispenser chute
- Grinding noise from the dispenser area when requesting ice
✓ Part Details
- OEM Part Number: W11033825
- Brand: Whirlpool OEM
- Component: Ice storage container (ice bin / ice bucket with auger)
- Appliance Type: French door and side-by-side refrigerators with in-door or in-freezer ice maker
- Genuine OEM: Yes — factory-specified replacement
Pro Tip — Check the Auger Motor and Ice Maker Arm Before Replacing the Bin Alone:
A cracked ice bin is usually the result of the auger motor seizing and torquing the bin until it splits — not just normal wear. Before installing the new container, plug in the refrigerator and activate the dispenser while the bin is out. The auger motor coupling should spin freely. If the motor hums but doesn’t turn, or turns with grinding resistance, replace the auger motor at the same time. Installing a new bin onto a seized auger motor will crack the new bin within weeks.
A cracked ice bin is usually the result of the auger motor seizing and torquing the bin until it splits — not just normal wear. Before installing the new container, plug in the refrigerator and activate the dispenser while the bin is out. The auger motor coupling should spin freely. If the motor hums but doesn’t turn, or turns with grinding resistance, replace the auger motor at the same time. Installing a new bin onto a seized auger motor will crack the new bin within weeks.
✓ Installation Notes
- Skill Level: Beginner-friendly — no tools required in most models
- Estimated Time: 5–15 minutes
- Key Steps: Unplug refrigerator or turn off ice maker → Empty all ice from the existing bin → Lift and pull the bin straight out to disengage from the auger coupling → Inspect the auger motor coupling for damage or resistance → Align new bin with the auger coupling and push firmly until seated → Restore power and run a dispense cycle to confirm auger engagement and ice flow
- Safety: Disconnect power before removing the bin if accessing the auger motor or ice maker components. Confirm the bin is fully seated on the auger coupling before restoring power — a partially seated bin will jam the auger on the first dispense cycle.
✓ Compatible Models
Compatible with select Whirlpool, KitchenAid, and Maytag French door and side-by-side refrigerators. Contact us with your full model number to confirm fit before ordering.
✓ Why XPart Supply
- Canadian Business Since 1996 — 30 Years of Appliance Parts Expertise
- Guaranteed Fit — OEM parts matched to your exact model
- Fast Canada-Wide Shipping
- Trusted by DIYers and Appliance Technicians Across Canada
- Expert support to confirm compatibility before you order
✓ Frequently Asked Questions
Why did my ice bin crack in the first place?
Ice bin cracks are most commonly caused by a seized or failing auger motor that torques the bin until it splits at the coupling point. Less commonly, dropping the bin or thermal stress from repeated freeze-thaw cycles causes cracking. If your bin cracked at the auger coupling area, inspect the auger motor before installing the new bin.
Will the ice maker start working again once I replace the bin?
If the ice maker stopped because it sensed the bin was full (due to a misaligned or missing bin triggering the full-bin arm), yes — installing the new bin correctly will allow the ice maker to resume cycling. If the ice maker has a separate fault (water inlet valve, ice maker module, or thermostat), the bin replacement alone won’t restore ice production.
Does XPart Supply ship refrigerator parts across Canada?
Yes! XPart Supply ships OEM and aftermarket refrigerator parts Canada-wide with fast, reliable shipping. We’ve been serving Canadian appliance repair customers since 1996 and offer guaranteed fit on all parts. Contact us if you need help confirming compatibility with your model.
✓ Model-Specific Repair Pages
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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