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Burner Not Heating or Only One Ring Working? W11517959 Dual Radiant Surface Element – Fix Burner & Heating Failures Fast
When the dual radiant element on your electric range or glass cooktop fails, the burner goes completely cold, heats only on one ring, or stops responding to controls entirely. In most Whirlpool, Maytag, KitchenAid, Samsung, and LG electric ranges, this is caused by a failed dual radiant surface element. When it fails, you lose one or both heating zones — leaving you without a working cooking surface. ⚡ Common failure point across WEE, MER, MEC, KFEG, and JES series ranges. Part W11517959 is the genuine OEM replacement that restores both inner and outer heating zones to full operation immediately.
❓ Is This the Right Part?
This is the correct fix if ALL of the following are true:
- ✔ Range has power — breaker confirmed on, clock and controls functional
- ✔ Infinite switch (burner knob) confirmed functional or tested with multimeter
- ✔ Wire harness connector under the cooktop is intact and fully seated
- ✔ No visible damage to the cooktop glass or surrounding wiring
- ✔ ONLY problem is one or both burner rings not heating, heating unevenly, or element visibly cracked or burned through
Not sure? Send us your model number — we'll confirm before you order.
🔧 Common Symptoms
- Burner not heating at all — element stays cold when turned on
- Only the inner ring heats — outer ring stays cold
- Only the outer ring heats — inner ring doesn't respond
- Element glows unevenly or only in spots
- Visible cracks, burn marks, or burn-through damage on the element coils
- Burner doesn't respond to controls at any setting
✔ If these symptoms match, this is the most likely failed component in the system.
✔ In most cases, replacing this dual radiant surface element restores normal operation immediately.
📦 Part Details
- Part Number: W11517959
- Type: Dual radiant surface element — two independent heating zones (3000W outer / 1400W inner)
- Replaces: DG47-00067A, MEE62385201, W10169799, WPW10169799, W10275048, W10350485, W10823729, W11282542 — no modification required
- Brands: Whirlpool, Maytag, KitchenAid, Amana, Samsung, LG, Kenmore, Jenn-Air
⚙️ Installation Notes
Skill Level: INTERMEDIATE — 30–45 minutes. Disconnect power to the range at the breaker before beginning. Lift the glass cooktop (supported by hinges or prop rods on most models). Locate the failed element — it connects via a plug-in wire harness underneath the glass. Press the release tab on the harness connector and pull straight out. Remove the element mounting screws (typically 2–4 Phillips head). Lift the old element out through the cooktop opening. Position the new W11517959, align the mounting holes, and secure with screws. Reconnect the wire harness until it clicks. Lower the cooktop, restore power, and test both the inner and outer heating zones before returning to normal use.
💡 Pro Tip
Test the Infinite Switch Before Replacing the Element:
If only one ring of the dual element is dead, the infinite switch (the knob-controlled switch behind the control panel) is just as likely to be the cause as the element itself — each ring is controlled by a separate circuit in the switch. Before ordering a new element, set a multimeter to resistance mode and test continuity across the element terminals for each ring: a good ring reads 10–50 ohms; an open circuit (OL) confirms the element coil is broken. If both rings test good but neither heats, the infinite switch is the confirmed cause. This 5-minute test prevents ordering the wrong part.
If only one ring of the dual element is dead, the infinite switch (the knob-controlled switch behind the control panel) is just as likely to be the cause as the element itself — each ring is controlled by a separate circuit in the switch. Before ordering a new element, set a multimeter to resistance mode and test continuity across the element terminals for each ring: a good ring reads 10–50 ohms; an open circuit (OL) confirms the element coil is broken. If both rings test good but neither heats, the infinite switch is the confirmed cause. This 5-minute test prevents ordering the wrong part.
✅Compatibility & Cross Reference
Not sure about your model number? Call 1-877-899-7278 and we’ll help you confirm. All brand names are the property of their respective owners and are used for compatibility reference only.
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